Gemima Massala

Reliable and hardworking professional with experience in community support, customer service, retail operations, cleaning services, and hairdressing. Demonstrates strong adaptability, teamwork, and commitment to quality work in both independent and team environments. Experienced in serving diverse communities and maintaining high standards of cleanliness, organization, and customer satisfaction. Currently based in the United States with international work experience in Angola.

Volunteer - Riverton Park - Tukwila, Washington

(2024-11 - 2025-08)

• Assisted community activities and events
• Supported setup, logistics, and cleaning tasks
• Worked with diverse community members
• Developed communication and teamwork skills

Store Attendant - Shoprite - Luanda, Angola

(2022-02 - 2024-05)

• Assisted customers and supported daily store operations
• Maintained product organization and cleanliness
• Provided basic customer service

Cleaner - Sonangol - Luanda, Angola

(2019-04 - 2021-12)

• Performed cleaning and maintenance duties
• Ensured workplace hygiene and order
• Followed safety and cleaning procedures

Hairdresser - Salon da Francisca - Luanda, Angola

(2017-02 - 2019-01)

• Provided hairdressing services (braiding, styling, hair care)
• Assisted and advised clients
• Maintained salon cleanliness and organization
• Managed multiple clients efficiently

English as a Second Language (ESL) - English as a Second Language - Highland College

High School Diploma - Physical Science and Biology - Luanda, Angola