Phlebotomist at Alpha Medical Center (2025-12 – 2026-01)
- Executed matching of laboratory requisition forms to corresponding specimen tubes.
- Executed disposal of blood and biohazardous materials in strict compliance with legal standards and organizational policies.
- Dispose of contaminated sharps, in accordance with applicable laws, standards, and policies.
- Draw blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Draw blood from arteries, using arterial collection techniques.
- Draw blood from capillaries by dermal puncture, such as heel or finger stick methods.
- Transport specimens or fluid samples from collection sites to laboratories.
- Explain fluid or tissue collection procedures to patients.
- Conduct standards tests, such as blood alcohol, blood culture, oral glucose tolerance, glucose screening, blood smears, or peak and trough drug levels tests.
Phlebotomist/Lab Assistant at Kroger Little Clinic (2024-12 – 2025-12)
- Verify patient by reading patient identification.
- Obtains blood specimens by performing venipuncture's and finger sticks.
- Tracks collected specimens by initialing, dating, and noting times of collection; maintaining daily tallies of collections performed.
- Maintain quality results by following department procedures and testing schedule.
- Performed a variety of routine blood drawing procedures to include venipuncture.
- Prepared, processed, and stored patient specimens and samples according to departmental procedures using standard techniques and equipment.
- Sending specimens to the laboratory for testing.
- Obtained in take information, including patient personal data, medical history, and also insurance coverage.
Claims Adjuster at Statefarm Insurance (2016-04 – 2023-11)
- Managed high-volume insurance calls and processed claims with efficiency.
- Assessed policy coverage and established claim eligibility for clients.
- Oversaw maintenance of accurate records and documentation of claim files.
- Delivered exceptional customer service by addressing client inquiries and clarifying coverage details.
- Cultivated strategic relationships with attorneys, experts, and vendors to ensure timely service delivery.
- Conducted comprehensive analysis of loss facts, including photographs, diagrams, and evidence, to identify potential recovery sources.
- Pursued continuing education classes to enhance knowledge of evolving industry standards.
- Thrived in dynamic, fast-paced environments to enhance team productivity.
- Demonstrated self-motivation and accountability in all tasks undertaken.
- Collaborated effectively within a team environment to deliver support and guidance.
