ArcStratos, Inc. 12/2024 – Present
Title: Chief Executive Officer
Responsibilities
- Serve as 100% owner and primary decision-maker for all corporate and operational activities.
- Lead strategic growth initiatives, including proposal development, RFI/RFP responses, and partnership management.
- Oversee project delivery for government permitting and licensing implementations, ensuring quality, compliance, and client satisfaction.
- Manage financial performance, budgeting, and vendor contracts to maintain fiscal health and operational efficiency.
- Direct a team of senior consultants and technical leads supporting municipal and state government clients nationwide.
- Oversee all aspects of the business including sales, business development, staffing, finances, and client satisfaction.
- Lead a specialized company providing top-tier Land Management and Licensing consulting services to municipal and state-level jurisdictions for numerous software vendors such as Accela, Salesforce, and MyGovernmentOnline.
- Manage a team with over 100 years of collective experience in land management.
- Direct the delivery of enterprise implementations ranging from small-scale projects to some of the nation’s largest initiatives.
- Provide domain-driven best practices to improve client operations and ensure successful outcomes.
- Handle contract development and negotiations while leading service implementation processes across client engagements.
- Lead our product team in development and sales of ArcStratos software solutions and products.
Projects at Visionary Integration Professionals: 12/2017 – 12/2024
Title: Vice President
Responsibilities
- Served as Vice President and Accela Practice Director on the Executive Leadership team, guiding strategic direction and organizational growth.
- Oversaw Accela and other vendor program lines of business, providing senior-level management and operational leadership.
- Led business development and sales initiatives, including the preparation and submission of bid proposals.
- Managed functional operations and supervised personnel across multiple business units.
- Developed and conducted training in Accela practice methodologies to ensure consistent delivery standards.
- Negotiated contracts and maintained a strong focus on client satisfaction and relationship management.
- Directed staffing and resourcing strategies to support successful project delivery and operational efficiency.
- Managed the Program Management Office, ensuring adherence to best practices, processes, and methodologies.
- Oversaw pricing strategies and proposal development across all vendor lines of business.
- Administered and supported enterprise-level Jira and Confluence instances for internal operations and project management.
- Acted as the project oversight and functional manager for VIP lines of business and resources, overseeing all of these lines to ensure comprehensive management and operational success.
- Managed the Program Management Office for all VIP processes and methodologies, ensuring best practices and standards are adhered to across projects.
- Oversaw pricing and proposal development for all VIP vendor lines of business, demonstrating a keen ability to align sales strategies with company objectives.
- Was responsible for all administration, development, and support of project and internal Jira/Confluence instances, showcasing his expertise in utilizing these platforms to enhance project management and internal communications.
City of North Port, Florida, Land Management System Implementation 05/2023 – 12/2024
Title: Engagement Manager/Solution Architect/Senior GIS Consultant
Responsibilities
- Worked directly with the City of North Port to secure a high-visibility Accela implementation opportunity.
- Served as the Sales and Engagement Manager, leading land management processes for the Accela COTS solution implementation.
- Hand-picked and managed an elite implementation team to deliver a high-performing and innovative system.
- Led improvements including automation, system integration, workflow modifications, data migration, and enhanced user experience.
- Enabled the City to achieve increased operational efficiency, reduced process timeframes, and lower ongoing costs.
- Supported the City’s efforts in managing a surge in annual permit volumes caused by rapid population growth and multiple hurricanes.
- Acted as Engagement Manager, Solution Architect, and Senior GIS Consultant for the project.
- Directed integration of the City’s existing GIS data sources into the Accela system using ArcGIS.
- Led system architecture efforts including configuration of 106 record types, interfaces, business rules, EDR, mobile, and citizen access portal.
- Delivered the project using an Agile methodology and achieved one of the most successful go-lives in Accela’s history.
California Department of Cannabis Control, Manufacturing Cannabis Licensing System
Title: Engagement Manager 01/2023 – 01/2024
Responsibilities
- Served as the Engagement Manager for the California Department of Cannabis Control's Manufacturing Cannabis Licensing System project.
- Governed and led the integration of two major disparate systems into a unified Accela cannabis licensing system.
- Built and managed the implementation team while architecting the solution for migrating from the Pega system to Accela.
- Coordinated and oversaw a complex data conversion effort to merge data from both legacy systems.
- Led the project to a successful go-live within a 12-month timeframe.
County of Monterey, California, Cannabis Licensing Support 06/2023 – 10/2023
Title: Engagement Manager
Responsibilities
- Served as the Engagement Manager for the County of Monterey’s Accela cannabis licensing system project.
- Provided overall management and built the team to support and enhance all system workstreams.
- Led improvements in the County’s licensing best practices, configuration, and reporting.
County of Mendocino, Cannabis Licensing 01/2023 – 12/2024
Title: Engagement Manager/GIS Architecture/Configuration
Responsibilities
- Served as the Engagement Manager and GIS Architect for the County of Mendocino’s Cannabis Licensing Accela system project.
- Led both Phase 1 and Phase 2 of the project to implement a new, complex licensing system.
- Secured the sales opportunity and built a strong implementation team.
- Provided overall engagement management and led the solution architecture, including GIS system configuration.
- Guided the team to deliver two consecutive successful go-lives for the County.
County of Washoe, Nevada, Environmental Health 08/2022 – 08/2024
Title: Engagement Manager
Responsibilities
- Served as the Engagement Manager for the County of Washoe’s Accela Environmental Health system remediation project.
- Led the effort to successfully revamp the system after five previous vendors failed to meet the County’s needs and best practices.
- Directed the team in developing new record types and enhancing existing ones within a multi-jurisdictional super agency structure.
City of San Leandro, California, Land Management Remediation (multiple Accela projects)
Title: Engagement Manager/Senior Project Manager 06/2020 – 06/2024
Responsibilities
- Served as the Engagement Manager and Senior Project Manager for the City of San Leandro’s Accela system enhancement project.
- Led the sales effort and managed services activities to align with client needs and pricing strategies.
- Oversaw project assessment activities to identify inefficiencies within the Building and Engineering departments.
- Directed project staff to ensure the timely implementation of strategic recommendations.
- Developed and presented assessment reports that secured follow-on contracts.
- Led successful implementations and go-lives for the Building and Engineering departments.
Fairfax County, Virginia, Planning and Land Use System (PLUS) 09/2019 – 04/2022
Title: Engagement Manager/Senior Project Manager
Responsibilities
- Served as the Engagement Manager and Senior Project Manager for Fairfax County's Planning and Land Use System (PLUS) project.
- Led and secured the sales opportunity for the second largest Accela implementation in history.
- Revitalized a faltering project, turning it into a success with the implementation of a comprehensive Accela Land Management and Licensing cloud-based platform.
- Managed the integration of over 314 custom land management and environmental health record types into the system.
- Coordinated data integration with 24 database sources and ensured the seamless operation of 20 inbound and outbound interfaces.
- Oversaw the transition to online application submission, fee payments, application tracking, and electronic notifications.
- Developed and applied a successful Accela Agile methodology to manage the implementation program.
- Led a team of 32 VIP members and approximately 90 County project team members.
- Designed the entire Jira and Confluence system architecture and configuration to support the large-scale implementation.
- Developed a toolset system architecture that was so effective the County purchased their own Jira and Confluence toolset.
- Directed four consecutive phased go-lives over three years for the County’s land use management system.
- Ensured the new system served more than 1.1 million constituents in Fairfax County.
Suffolk County, New York, Environmental Health Information Management System (EHIMS)
Title: Senior Project Manager/Technical Architect/GIS Architect/Scrum Master
Responsibilities: 04/2018 – 12/2019
- Served as the Senior Project Manager/Scrum Master for the EHIMS project in Suffolk County, focused on enhancing water quality systems.
- Led the development and implementation of the system using the Accela Civic Platform’s License and Case Management modules.
- Facilitated collaboration across key departments, including DEQ, Pollution Control, Wastewater Management, Ecology, and Water Resources.
- Managed the integration and handling of 92 record types and complex inspection types for water quality inspections and permitting.
- Ensured successful data integration using flat file and ETL exchanges.
- Enhanced the county's ability to maintain and improve environmental health standards through effective system implementation.
- Managed 27 team members to deliver a complex Accela solution to replace aging DEQ systems that provide water quality management as well as residential and commercial development management.
- Acted as Jira and Confluence system project administrator, building the County’s entire configuration from scratch.
- Provided business analysis and test support.
- Configured and mapped GIS solution.
- Performed technical hardware, software, and network analysis.
- Performed full installation of all Suffolk County locally hosted Accela servers, including Application server, Index server, web servers (web and CFMX), and Accela Citizen Access server.
California Department of Food and Agriculture (CDFA), CalCannabis 03/2017 – 03/2022
Title: Solution Architect/Senior Implementation Consultant
Responsibilities
The Medical Cannabis Regulation and Safety Act (MCRSA) required the establishment of licenses for cultivation, transportation, distribution, manufacturing, testing, and dispensing of adult-use and medicinal cannabis. The CDFA selected the Accela Civic Platform as its software of choice and selected VIP as the systems integrator via a separate competitive procurement.
- Served as the senior solution architect and senior implementation consultant for the CalCannabis project.
- Designed and configured the mission-critical licensing and enforcement solution to meet the CDFA’s statutory and programmatic needs.
- Leveraged an Agile/Scrum implementation methodology to meet the compressed project timeline.
- Addressed real-time challenges arising from regulations being defined in parallel with the solution implementation.
- Enabled cultivators to apply for adult-use and medicinal cultivation licenses online or via paper applications.
- Managed over 10,000 applicants, with more than 6,000 active growers, 15,000 cannabis dispensaries, and 2,500 retailers in the system.
- Oversaw the configuration and management of over 27,500 license types, with over 15,000 unique cannabis licensees/users.
- Implemented a licensing solution to meet the legislative mandate under the Medical Cannabis Regulation and Safety Act (MCRSA).
- Defined and documented business processes for the licensing system.
- Configured business requirements and ensured the solution met the necessary business needs.
- Coordinated application training and provided Accela platform knowledge transfer to stakeholders.
- Managed communication with external stakeholders and maintained project plans throughout the engagement.
California Department of Consumer Affairs, Cannabis Licensing Enforcement and Regulation (CLEaR) 12/2017 – 05/2018
Title: Project Manager
Responsibilities
- Led the development and deployment of the CLEaR application for regulating cannabis-related businesses in California.
- Managed the project to build the application on Accela's Civic Platform SaaS Cloud environment.
- Directed the licensing process for retailers, distributors, testing laboratories, microbusinesses, and temporary cannabis events.
- Oversaw complex inbound and outbound data integrations with the State's GIS system, USPS, FACET, and ZIMAS.
- Ensured the development of a robust and responsive regulatory framework for the cannabis industry in California.
- Provided critical leadership to ensure the project met regulatory needs for over 40 million constituents.
Projects at Accela, Inc.: 03/2012 – 11/2017
Title: Senior Enterprise Project Manager, Delivery
Responsibilities
- Oversaw and managed high-level Accela software implementations, ensuring the success of multiple complex projects.
- Provided critical sales support to drive business growth and new opportunities.
- Conducted contract negotiations, ensuring favorable terms and client satisfaction.
- Managed staffing, resourcing, and partner relationships, optimizing team and vendor performance.
- Maintained the project schedule, budget, and scope, ensuring timely delivery within budget constraints.
- Led large-scale enterprise implementations, including the Louisville, KY project, spanning 10 agencies.
- Oversaw the Fort Lauderdale, FL enterprise project simultaneously, managing multiple complex projects.
- Contributed to the development and launch of SharePoint 2013, participated in the Accela Process and Data Manager Migration Development Teams, and mentored new Project Managers.
City of Louisville, Kentucky, Accela Implementation 05/2017 – 11/2017
Title: Senior Project Manager
Responsibilities
- Spearheaded the comprehensive Accela implementation for the City of Louisville, KY, focusing on Land Management, Licensing, Service Requests, Work Orders, Asset Management, GIS configuration, and mapping.
- Oversaw all project management activities, including schedule redevelopment, resource allocation, and change order development.
- Managed partner negotiations and provided technical oversight across multiple workstreams to ensure seamless implementation.
- Led the project to a remarkable turnaround in less than two months, rebuilding client relationships and redeveloping the project schedule and plan.
- Successfully delivered over 450 record types within an unprecedented timeline of less than one month.
- Ensured effective coordination and successful delivery of the project by maintaining clear communication with all stakeholders and project teams.
City of Fort Lauderdale, Florida, LauderBuild Land Management Solution 11/2016 – 11/2017
Title: Senior Project Manager
Responsibilities
- Led the Accela implementation project for the City of Fort Lauderdale, covering Land Management, Licensing, GIS configuration, mapping, and web development for public citizen and back-office systems across six major city agencies.
- Successfully delivered 180 record types, 8 interfaces, 140 reports, and executed complex data conversions.
- Managed the project to achieve an underrun of over 4,000 hours and completed it three months ahead of the scheduled timeline.
- Oversaw the development of the project schedule, resource allocation, and change order development.
- Provided technical oversight and guidance for all project workstreams, ensuring the successful execution of the initiative.
City of Detroit, Michigan, Accela Implementation 05/2016 – 10/2016
Title: Senior Project Manager
Responsibilities
- Transitioned into a leadership role to support a faltering partner-led program, providing pivotal guidance and oversight.
- Managed project activities, including schedule redevelopment, resource allocation, change order development, and technical oversight across all workstreams.
- Delivered 261 record types, 5 interfaces, 446 reports, and data conversion for 8 separate departments within the City of Detroit.
- Played a key role in securing a $700K follow-on support contract through effective sales support.
City of Lexington, Kentucky, Land Management Solution 08/2014 - 08/2016
Title: Project Manager
Responsibilities
- Led the successful launch of the comprehensive Land Management program for the City of Lexington, overseeing multiple departments, including Building, Engineering, Planning, and Water Quality.
- Managed the project to ensure it was completed under budget and within the scheduled timeline in 2015.
- Directed the incorporation of Land Management, GIS configuration, IT support, and both citizen-facing and back-office web development into the project.
- Delivered 44 record types, 9 interfaces, 40 reports, and extensive data conversion across all departments, setting a benchmark in project execution and delivery.
City of Chesapeake, Virginia, Accela Implementation 04/2015 - 03/2016
Title: Project Manager
Responsibilities
- Led the turnaround of a struggling large-scale implementation project in Chesapeake, Virginia, achieving successful go-live in 2015.
- Prevented over $8M in anticipated liquidated damages by navigating the project away from prior management missteps.
- Delivered over 150 configured record types across five agencies, along with 10 complex interfaces, 50+ client-developed reports, and comprehensive data conversion.
- Managed the development of 479 Event Manager Scripts and 239 Scripts, contributing to the project's overall success.
Commonwealth of Massachusetts, Accela Implementation 10/2014 - 03/2015
Title: Project Manager
Responsibilities
- Led Accela resources to a successful Release A go-live for the Commonwealth of Massachusetts enterprise implementation.
- Managed team members, oversaw contracts, and coordinated product issues, ensuring effective resolution.
- Interfaced with Product Management and Engineering to resolve system issues and security vulnerabilities.
- Addressed accessibility concerns and ensured smooth communication across all levels of the project.
- Provided consistent leadership in weekly internal and customer meetings, including the Steering Committee, ensuring project success.
Newfoundland, Canada Department of Fisheries, Forestry and Agriculture, Licensing Solution
Title: Project Manager 06/2014 - 03/2015
Responsibilities
- Managed the successful go-live of Newfoundland's Fisheries and Aquaculture Licensing project, overseeing its implementation from June 2014 to March 2015.
- Steered the project back on track after the departure of three previous project managers, ensuring timely delivery of 78 complex licensing record types, data conversion, and reports.
- Coordinated the resolution of issues related to configuration, automation, data conversion, and reporting, ensuring smooth project execution.
- Configured and deployed Crystal Reports across multiple environments to meet project requirements.
- Played a pivotal role in ensuring system security for a highly secure, locally hosted environment, leading to successful User Acceptance Testing and go-live activities.
New York State, Enterprise Electronic Licensing 03/2012 - 05/2014
Title: Project Manager
Responsibilities
- Led the New York State Enterprise Electronic Licensing project from inception to successful Phase 1 go-live, managing a team of over 120 resources and 400 city staff across multiple workstreams.
- Coordinated the configuration of 77 Accela system record types, 66 system interfaces, 26 data conversion sources, and over 250 reports.
- Oversaw IT infrastructure, performance testing, and various testing activities leading to user acceptance.
- Managed activities for five key New York State agencies, ensuring alignment with project goals and timelines.
- Spearheaded the development and deployment of a new business wizard portal for all NYS licenses and permits.
- Architected a comprehensive, securely hosted IT infrastructure with 7 environments and over 400 servers.
- Led performance testing and security vulnerability assessments to ensure the project met all critical benchmarks.
- Played a key role in ensuring the smooth integration of system configurations and data conversion for the project’s success.
Projects at BAE Systems: 01/2008 - 06/2010
Title: Senior Program Manager
Project 1: Advanced Coordination Environment (ACE) (2009 – 2010)
Project 2: Enterprise Process Restructuring (2008 – 2010)
Responsibilities
- Led several large-scale programs, providing senior leadership, engineering insight, and management support.
- Spearheaded a process team focused on overhauling the engineering process infrastructure, improving project execution and operational effectiveness.
- Led the rapid production of three formal customer review packages for the ACE Navy Program, turning the project around in under eight weeks.
- Facilitated the deployment of the ACE system, utilizing an Oracle database and collaboration environment for engineering and management coordination.
- Secured a $3.2M contract for the ACE project through effective management and strategic intervention.
- Directed the Enterprise Process Restructuring project, leading senior managers to deploy a new process framework that enhanced governance and operational efficiency.
Projects at General Dynamics, Lockheed Martin: 05/1994 - 09/2008
Title: Program Technical Manager
Responsibilities
As Senior Program Technical Manager, George led several large-scale strategic national and international multi-contractor programs worth $17M annually as a systems integrator, prime contractor, and Program Technical Manager, introduced processes that halved US/UK fleet failures, eliminated $800K in declassification spending through innovative Port Control team efforts, and spearheaded a mission support procurement process that slashed costs by 75%, among other achievements, showcasing his leadership and technical prowess across diverse and complex initiatives.
- George led several large-scale (worth $17M annually) strategic national and international multi-contractor programs as systems integrator, prime contractor, and Program Technical Manager.
- He introduced processes into programs, which led to a 50% reduction in US/UK fleet failures.
- George eliminated $800K in wasted declassification spending by developing and leading a Port Control team to install Port Locks on all portable assets, resulting in the elimination of all classified contamination incidents. This effort led to an increase in manning availability by eliminating the need for contractors and government declassification teams to be deployed all over the United States to declassify assets.
- He led the team to create a new mission support procurement process by request of Admiral Wolfe, which reduced procurement costs by 75% ($1M to $250K). George successfully completed the execution of this process.
- George saved $250K in procurement funding by defining a solution to provide a common portable computing platform for the US/UK fleet.
- He managed multiple complaint and successful program deliveries and presented contract proposals, which led to a $3M contract win for the delivery of the entire Electronic Weapons Log system to the US/UK submarine fleet.
- George actively pursued a sales initiative and provided code, process improvement, business strategy evaluation, and consultation to Bettis Atomic Laboratories, which secured $3M in future contracts.
- He managed three ailing programs by resolving fleet issues and revamping processes, resulting in acquiring $2.5M in existing contracts from a competing contractor.
- George led multiple cross-functional teams in turning around three programs, which resulted in growing the programs by 500% and generating $5M in future business programs.
- He led Fire Control Network programs and all Program Management activities onboard US/UK nuclear submarines, including management of network switch selection, including costs, contract, and technical negotiations, and direction of geographically separated test facilities.
- George saved the program and submarine fleet from catastrophic shutdown. He was awarded a letter of commendation from Admiral Wolfe of the US Navy for saving the program.
- He designed commonality in the program, which saved the company $2M that would have been needed for procurement and the insertion of a separate network switch.
- George managed a program that had lost $80K, and turned it into a successful program, securing $5M in sales.
- He developed the first common System Requirements Specification for our division, which led to the development of other common specifications, saving $250K in development costs.
- George acted as Project Manager international liaison onsite in Germany for multiple commercial projects, led product evaluation and design teams, and developed future business partnerships.
- He led a team to evaluate an integrated software package for Volkswagen. The client/server system integrated Documentum, Oracle, ArborText, IsoDraw, Acrobat Reader, and FrameMaker + SGML on an NT server.
- George presented the team report and business case to Volkswagen in Germany, which led to a $1M contract win to develop an electronic documentation system for individualized owner's and repair manuals.
- He led a team that evaluated custom content management system design and presented findings to the customer, which led to an electronic documentation development contract.
- George was the Software Group Leader for the Fire Control Network software team, which handled the creation, development, testing, and maintenance of the network on the nuclear submarine fleet.
- He led the team deploying a full suite of network software for network management and configuration/status using SNMP. This included leading procurement, certification, and customization of vendor SW as well as the development of unique SW.
- George designed, coded, and tested FDDI Module Support Package SW in C using VxWorks real-time embedded OS and Tornado toolset. He integrated vendor driver code and was responsible for all coordination with US and UK vendors.
- He served as Group Leader representative to achieve CMM software certification.
- George received a manager's award for improving productivity and enhancing SW development by creating and establishing a Configuration Management process using the Razor tool for code development and library deliveries.
- He created and established a developmental and library Configuration Management process and a COTS Software Certification process, which improved Software (SW) productivity by 10%. He also created and piloted a COTS SW certification process.
- George was a Systems Engineer for Fleet Ballistic Missile Guidance Testing on Aircraft Pod (Surveillance Evaluation Program).
- He developed a concept, high-level design, budget, schedule, and manpower for the Surveillance Evaluation Program for Fleet Ballistic Missile Guidance testing on Aircraft Pod at Cape Canaveral.
- George designed a system with electronics handling sending/receiving RF transmissions, guidance data acquisition, integration into the pilot's display, and A/D conversion on all analog environmental sensor data.
- He performed testing and software library deliveries for the Data Entry Subsystem software.
- George was the Hardware Project Lead for the Navigation Missile Interface Subsystem (NMISS) Production Tester Team.
- He designed NMISS tester hardware and software to test M1553B bus interfaces.
- George designed, coded, and tested software to test M1553B bus VME module interfaces for the NMISS Production Tester used to qualify all NMISSs built. He analyzed Power Monitor Assembly Analog Circuitry to determine common circuitry and minimize design.
- He was the IT System Administrator responsible for E-mail, UNIX, PC, and network administration.
- George was the E-Mail System Administrator responsible for installing and managing the Enterprise E-Mail System from scratch on Sun servers and PC routers across the entire site with 2,000 nodes and 20,000 e-mails per day volume. He loaded and networked Sun (Solaris) e-mail servers and PC routers from scratch over TCP/IP and wrote code to fully automate all diagnostics.
- He was the Site-Wide UNIX and PC System Administrator responsible for leading the deployment of networked PC desktops to users, managing the site-wide DNS database, and aiding in site-wide IP Address conversion.
- George was a Software Engineer for Fire Control programs.
- He designed, coded, and tested SW to test all C4 Mass Memory Subsystem (MMSS) interfaces. Coded in C on a UNIX platform using the mcc68k compiler and X-Ray debugger on VME technology. He coded and delivered real-time embedded SW for a 68030 target CPU.
- George designed, coded, and tested common low-level driver C code for all VME modules used in the Mod 4/5 Backfit submarine upgrade using the VxWorks OS and Tornado toolset. He performed VME CPU selection evaluation.
