George Long jr

Highly motivated customer service professional with experience providing outstanding customer service and support. A proven ability to resolve customers' inquiries and complaints effectively. Possesses strong communication, problem-solving, and interpersonal skills, and a passion for delivering positive customer experiences and operational efficiency.

Stadium Worker - Orioles Stadium - Baltimore, MD

(2024-05 - 2025-08)

Also cooperatively managed Members in chaotic situations.

• Delivered attentive customer service, fostering positive shopping experiences.
• Enhanced customer service by actively engaging with shoppers, resulting in noticeable increases in customer satisfaction scores.
• Collaborated with team members to streamline checkout processes, significantly reducing wait times during peak hours.
• Maintained accurate inventory records, ensuring product availability and minimizing stock discrepancies.

Brand Representative - Abercrombie & Fitch - Baltimore, MD

(2023-09 - 2024-01)

• Assists customers with product inquiries, enhancing satisfaction and engagement.
• Maintains organized and attractive product displays to boost sales.
• Collaborates with the team to ensure efficient stand operations and customer flow.
• Monitors inventory levels, ensuring timely restocking to meet demand.
• Handles transactions accurately, contributing to smooth financial operations.
• Streamlined drink preparation processes, enhancing service speed and achieving noticeable improvements in customer satisfaction.
• Coordinated with team members to ensure smooth operations during peak hours, effectively managing customer flow and reducing wait times.

High School Diploma / Associate's Degree - Liberal Arts - Bard High School Early College (2020-08 - 2024-05)

Bachelor's - Strategic Communication - Morgan State University (2024-08)