George Muttikkal

A determined and hard-working Graduate student pursuing Master's degree in Business Analytics at Roosevelt University Chicago, IL and Under Graduate in Bachelors of Technology with 3 years of Data Analysis and Ecommerce service experience in the field of technology and operation.

With over two years of experience at Amazon Inc. as a Transaction Risk Analyst, I specialized in utilizing data analysis tools to detect fraudulent activities, resulting in the identification and blocking of over 80 fraudulent accounts. My proficiency in SQL and Excel allowed me to manage databases effectively, achieving a 90% accuracy rate in identifying suspicious activities. I also fostered strategic partnerships with internal departments to streamline risk management processes, leading to a 15% increase in operational efficiency.

Additionally, my tenure at Accenture Inc. as a Technical Support Engineer involved diagnosing and resolving over 500 software and hardware issues, collaborating with cross-functional teams to enhance operational efficiency, and documenting customer issues to drive product quality improvement initiatives.

Currently pursuing an MS in Business Analytics with a focus on Data Analytics at Roosevelt University, Chicago, IL, I've developed a strong foundation in various relevant courses such as Database Systems, Decision Support Systems, and Data Mining. Equipped with skills in Data Analysis, Data Visualization, and Database Management, I excel in leveraging tools like Power BI and Python for structured data analysis. Additionally, I have hands-on experience with Big Data technologies including AWS (EMR Clusters, Hadoop, Hive), enhancing my capabilities in managing and analyzing large datasets effectively.