Geovanni Rivera

Reliable and hardworking worker with hands-on experience operating machinery, maintaining specialized equipment, and inspecting parts for quality and accuracy. Comfortable learning new machinery and processes, following safety procedures, and figuring out solutions when challenges come up. Dependable, easy to work with, and good at communicating and working with people. Willing to learn and take on new responsibilities.

Specialized Laborer - National Water Main Cleaning Company - Rocky Hill, CT

(2025-03 - 2025-12)

• Handling and maintaining specialized machinery
• Assisting other team members in completing the task at hand
• Specializing in sewer and environmental safety
• Maintaining computers and specialized repair
• Travel between states for work

Electrical Apprentice - R. Piro Electric LLC. - Trumbull, CT

(2024-03 - 2024-08)

As an electrical apprentice I am responsible for:

• Providing assistance to electricians that will make their time on the job more efficient
• Strengthening customer satisfaction by ensuring electrical work is done correctly and efficiently
• Being a team player and anticipating need where either my senior electricians or the customer may need it

Customer Service Representative - M&T Bank - Bridgeport, CT

(2022-12 - 2024-03)

As an M&T customer service representative trained in both retail and lending I was responsible for:

• Properly assisting customers based on the nature of their call
• Providing a customer service experience that exceeds the standards of customers
• Properly suggesting bank products that will propel a customer toward their goals
• Teaching customers how to be self sufficient and providing them ways to self serve (digital ambassador, sales, online)

Barber - Diamond District Barbershop & Salon - Bridgeport, CT

(2022-01 - 2022-10)

• Consult with clients and advise hairstyle and hair treatment options
• Cut and style hair to clients specifications
• Use chemical solutions, hair dyes and hot styling tools
• Maintain salon sanitation and health standards, including cleaning and disinfecting workstations
• Trim and groom clients' facial hair using combs, razors, scissors and clippers
• Process client payments
• Order barber supplies
• Ensuring customers have a pleasant and comfortable experience during their visit

Busser/Server - The Siena Hotel - Il Palio Restaurant - Shelton, CT

(2021-09 - 2022-01)

• Greeting customers with enthusiasm and friendliness
• Monitoring customer satisfaction levels
• Removing used plates, glasses, cutlery and napkins from tables after diners are done eating
• Wiping up water spills, food stains and dirt from tables
• Straightening out the tablecloth or replacing stained ones
• Replacing cutlery and glassware in anticipation of new diners
• Bringing out meal orders if waitstaff are busy

High school diploma - Bridgeport Military Academy (2018-08 - 2022-06)