Gerard Caron

Abingdon, VA Pre-Opening

Report on work progress to the Owner at Fairfield Inn & Suites by Marriott (2016-01 – Present)

Abingdon, VA Pre-Opening

• Responsible for the day-to-day operation of construction site
• Management of vendors and trades
• Communicate information to all involved parties
• Report on work progress to the Owner
• Collaborate with architect, engineers and other parties
• Respond to work delays and other issues and emergencies
• Organize pre-opening marketing and sales strategies with Owner and Marriott personnel

Pre-Opening Coordinator at Thomas Builder (2015-01 – 2016-12)

Fairfield Inn & Suites by Marriott - Princeton, WV, Princeton, WV Pre-Opening

• Duel responsibilities at the Country Inn & Suites and Fairfield Inn & Suites by Marriott
• Acted as the day-to-day contact with Marriott Corporation as well as the owner and general contractor, Thomas Builder, throughout the entire building process
• Collaborated with Marriott hotel opening management team on meeting the required building standards for Marriott's approval
• Communicated with Marriott's Procurement team to order all FF&E and other required inventory
• Partnered with Marriott's Revenue and Sales Teams to ramp up the opening of a new opening hotel

GSI Leader at Country Inn & Suites (2010-01 – 2016-12)

in my market achieving 9.0+

• Increased Service Performance YOY by fostering the "Be Our Guest" Service Program
• 2012 and 2014 President Award Carlson Rezidor Recipient
• Generated over $80,000 in corporate based business in a year
• Orchestrated an annual increase in revenue of a 77 unit property from just under $1.2M to $1.8M resulting in the hotel to be ranked #1 in the State of West Virginia
• Innovatively increased companies GSS from 8.0 to 9.3 that ranks #1 in the State of West Virginia and the top 15% of Country Inn & Suites in North America
• Manage budget development and cost controls of multi-units
• Oversee a "sister property" of 120 rooms to achieve desired sales results

Hotel Manager at Quality Inn & Suites (2007-01 – 2009-12)

Hotel Manager at Comfort Inn & Suites (2005-01 – 2007-12)

Fredericksburg, VA 2005 to 2007

• Supervised and participated in operations of hotel in order to achieve desired sales and profit goals
• Responsible for budget development and management, manage maintenance of quality standards, operations analysis, forecasting, planning and preparing reports
• Managed department heads
• Responsible for sales and marketing efforts to generate corporate base business and increase transient business
• Managed occupancy forecasts to determine rates and marketing mix to maximizing hotel revenue
• Responsible for operating hotel and staff during renovations
• Responsible for food and beverage operations in a full service hotel

Master of Education in Education – West Virginia College of Graduate

Bachelor of Science in Travel Industry Management/Hotel & Restaurant Management – Concord College