Report on work progress to the Owner at Fairfield Inn & Suites by Marriott (2016-01 – Present)
Abingdon, VA Pre-Opening
- Responsible for the day-to-day operation of construction site
- Management of vendors and trades
- Communicate information to all involved parties
- Report on work progress to the Owner
- Collaborate with architect, engineers and other parties
- Respond to work delays and other issues and emergencies
- Organize pre-opening marketing and sales strategies with Owner and Marriott personnel
Pre-Opening Coordinator at Thomas Builder (2015-01 – 2016-12)
Fairfield Inn & Suites by Marriott - Princeton, WV, Princeton, WV Pre-Opening
- Duel responsibilities at the Country Inn & Suites and Fairfield Inn & Suites by Marriott
- Acted as the day-to-day contact with Marriott Corporation as well as the owner and general contractor, Thomas Builder, throughout the entire building process
- Collaborated with Marriott hotel opening management team on meeting the required building standards for Marriott's approval
- Communicated with Marriott's Procurement team to order all FF&E and other required inventory
- Partnered with Marriott's Revenue and Sales Teams to ramp up the opening of a new opening hotel
GSI Leader at Country Inn & Suites (2010-01 – 2016-12)
in my market achieving 9.0+
- Increased Service Performance YOY by fostering the "Be Our Guest" Service Program
- 2012 and 2014 President Award Carlson Rezidor Recipient
- Generated over $80,000 in corporate based business in a year
- Orchestrated an annual increase in revenue of a 77 unit property from just under $1.2M to $1.8M resulting in the hotel to be ranked #1 in the State of West Virginia
- Innovatively increased companies GSS from 8.0 to 9.3 that ranks #1 in the State of West Virginia and the top 15% of Country Inn & Suites in North America
- Manage budget development and cost controls of multi-units
- Oversee a "sister property" of 120 rooms to achieve desired sales results
Hotel Manager at Quality Inn & Suites (2007-01 – 2009-12)
Hotel Manager at Comfort Inn & Suites (2005-01 – 2007-12)
Fredericksburg, VA 2005 to 2007
- Supervised and participated in operations of hotel in order to achieve desired sales and profit goals
- Responsible for budget development and management, manage maintenance of quality standards, operations analysis, forecasting, planning and preparing reports
- Managed department heads
- Responsible for sales and marketing efforts to generate corporate base business and increase transient business
- Managed occupancy forecasts to determine rates and marketing mix to maximizing hotel revenue
- Responsible for operating hotel and staff during renovations
- Responsible for food and beverage operations in a full service hotel
