Analyst - WALMART - CHARLOTTE, NC
(2019-11)
- Manage full compliance with local, state, and federal regulations, prioritizing customer confidentiality and data security protocols.
- Access and analyze web-based application data to support the execution of strategic plans, ensuring 100% schedule adherence to operational timelines.
- Process quality control documentation using Windows applications to maintain rigorous business standards and enhance operational effectiveness.
- Communicate best practices and deliver training to team members to ensure the department consistently meets performance metrics.
Accounts Payable Specialist - WALMART - CHARLOTTE, NC
(2018-03 - 2019-11)
- Manage daily work baskets in a high-volume environment, consistently meeting performance metrics for transaction volume and accuracy.
- Listen to and resolve complex vendor inquiries, serving as a primary contact for assigned warehouses to facilitate inbound call management.
- Perform exhaustive account research to resolve invoice discrepancies, ensuring accurate processing of state and federal financial obligations.
- Communicate technical guidance to peers to improve team-wide adherence to corporate financial protocols.
Accounts Payable Specialist - WALMART - CHARLOTTE, NC
(2016-05 - 2018-03)
- Conduct deep-dive account research and resolve discrepancies in a fast-paced retail accounting environment.
- Manage monthly inventory audits for 45+ stores, processing data within Windows applications to identify financial shortages and overages.
- Communicate financial findings to management, ensuring accurate reporting and adherence to corporate compliance standards.
CNA/Med Tech - ALDERSGATE RETIREMENT COMMUNITY - CHARLOTTE, NC
(2006-06 - 2018-03)
- Maintain absolute customer confidentiality and HIPAA compliance while handling sensitive medical data and patient records.
- Process medication orders with precision, ensuring 100% schedule adherence to physician-mandated timelines.
- Communicate effectively with multidisciplinary healthcare teams to ensure comprehensive patient care and safety.
- Access and update electronic medical records, maintaining high standards of documentation and data integrity.
Behavior Health Technician (BHT) - QUEST PROVIDER SERVICES - CHARLOTTE, NC
(2011-08 - 2014-09)
- Manage high-volume data collection and behavioral analysis, reporting critical results to clinical supervisors.
- Process behavior intervention plans using ABA strategies, ensuring strict adherence to prescribed clinical protocols.
- Communicate with families and care teams, ensuring consistent service delivery and maintenance of customer confidentiality.
