Interim Laboratory Director at Bon Secours Medical Center (2025-08 – 2026-07)
Directed multi-site laboratory operations across four locations within the Hampton Roads region, ensuring top-tier clinical performance and strict regulatory compliance.
- Spearheaded College of American Pathologists (CAP) inspection readiness initiatives across all four regional sites, identifying compliance vulnerabilities and implementing corrective actions to ensure total inspection preparedness.
- Mentored and developed new laboratory supervisors and managers across multiple sites, providing strategic guidance to help them better define their operational roles and maximize departmental productivity.
- Oversaw administrative functions, clinical staff management, and quality assurance programs across all regional facilities.
- Optimized cross-location workflows to streamline testing turnaround times and elevate overall departmental performance.
Lead Med Tech at University of Maryland Eastern Shore (2025-02 – 2025-08)
- Led laboratory operations, driving quality control (QC) standardization and clinical testing accuracy.
- Spearheaded Epic LIS integration initiatives to optimize electronic health record workflows, reduce data entry errors, and enhance cross-departmental data accessibility.
Interim Lab Director at Morrison Community Hospital (2024-08 – 2025-02)
Directed daily clinical laboratory operations, resource allocation, and staffing strategies to maintain high throughput and clinical excellence.
- Ensured rigorous compliance with CLIA, CAP, and Joint Commission standards, successfully maintaining accreditation readiness.
Lead Med Tech at Coral Gables Hospital (2024-01 – 2024-07)
Supervised bench-level testing, troubleshooting, and workflow coordination to support high-volume patient care.
- Implemented enhanced quality assurance protocols that minimized diagnostic turnaround times and improved overall laboratory efficiency.
Laboratory Manager at Donor Services Labs (2024-02 – 2024-12)
- Directed all laboratory functions for an organ donor center, validating 3 new platforms and establishing 5 new testing algorithms, improving testing efficiency by 20%.
- Collaborated with senior leadership on budget management and compliance, resulting in a 10% reduction in operational costs and a 15% improvement in KPI metrics.
- Conducted 3 client audits, identifying and resolving 7 critical compliance gaps, and implemented 4 new corrective action plans.
Blood Bank Lead at Trinity Health of New England (2023-08 – 2024-01)
- Conducted a comprehensive review of transfusion services, implementing new testing platform procedures that reduced processing time by 25%.
- Developed an inventory management system, achieving $5,000+ in monthly savings through optimized reagent and supply ordering.
- Implemented a product exchange program, reducing product waste by 90% and saving $10,000+ monthly through collaborative partnerships.
Laboratory Director at Meena Regional Medical Center (2023-02 – 2023-08)
- Managed daily laboratory operations, reducing turnaround time (TAT) for critical tests by 30%.
- Validated an automated blood bank instrument, provided training all staff, and acted as the primary operator, implementing 10+ new testing procedures and training 15+ staff members.
- Secured CLIA licensure for transfusion services within 4 months, exceeding initial project timelines.
Laboratory Services Director at AdventHealth (2021-02 – 2022-12)
Provided administrative leadership across two locations, overseeing compliance, inspection readiness, capital spending, operation cost, monthly spending, and cost control for all departments, including blood products and blood utilization, reducing overall spending by 12% through strategic resource allocation. Managed staffing and coverage during high turnover period due to Covid.
- Epic implementation – go live December 2022 – oversight of department readiness – review of all processes – staff training – spent 6 months working on the testing platform to ensure all processes and procedures are built in EPIC and function appropriately. Review of all SOP, creating change requests as needed, IT equipment, instrument validations. Team engagement and building morals to ensure compliance and readiness.
- Worked on improving workflow, and introduced lean processes in the laboratory department, centralized core services, and optimized resources for operation, automation, and staffing.
- Focus on change management, and creating a culture of teamwork, with goal to improve operation and efficiency, improved TAT based on guidelines and expectation. Creating a culture of ownership, blame free, void of punitive action, focused on patience care and safety, and ensuring all team members are participating in all processes.
- Improved TAT by 22% and reduced patient safety errors by 35%
Launch Manager – New Covid Lab at Shield T3 – Washington DC (2020-09 – 2021-12)
Managed the build and launch of 5 new COVID-19 laboratories, reducing launch time by 15% through optimized project management.
- Validated instruments and testing platform according to manufacturer's recommendations and company guidelines.
- Interviewed, hired and trained staff for new locations.
- Provided guidelines and training modules to local clients and acted as main contact person. Resolved 95% of client concerns within 24 hours.
- Secured CLIA licensure with zero deficiencies within three months of launch, demonstrating exceptional compliance management.
Senior Operation Manager at DaVita Labs (2019-04 – 2020-09)
Managed operation of a high-volume automated laboratory, full oversight of microbiology, water testing, trace metal testing, and logistics increasing specimen processing capacity by 25%.
- Established new processes for quality control and instrument maintenance, reducing instrument downtime by 20%.
- Participated in internal audits and prepared for external inspections, contributing to a 100% pass rate.
Laboratory Senior Manager at Jackson Memorial Hospital / University of Miami Hospital (2017-12 – 2019-03)
Senior manager and assistant director/advisor to laboratory directors working for both Jackson Memorial Hospital and the University of Miami to consolidate services and streamline overall operation. Involved in daily operation of the department to improve overall services, including specimen processing and receiving, distribution to testing areas, specimen sharing and aliquots, Stat specimens, TAT, scheduling, staffing, cost control, and management of inventory for supplies and reagents. Oversaw the overall department budget for reagents and supplies, achieving over $150,000 reduction in monthly orders.
- Reference Laboratory consolidation, identifying providers, and establishing contracts, negotiating services, cost, TAT. Reduced number of reference laboratories services from 32 to 9 laboratories.
- Introduced lean processes in the department and working on improving workflow, working on TAT for AM draws, and STAT from ER and all other departments. Achieved a goal of 90% completion of all stat tests within stated TAT.
- Heading the effort for a new LIS system, working with Vendor, internal IT department, and laboratory personal to customize the new LIS system to department needs and requirements, including testing, interfaces, results, and all aspect of the LIS.
- Opened a new laboratory for the transplant program and managed all aspect of the project from staffing and coverage, to testing needs, and building test panels for the different organs, and disease phases.
Laboratory Director Consultant at American Hospital UAE (2017-02 – 2017-10)
Took the role of administrative director with full responsibility of laboratory operation working with the medical director and reporting directly to the COO.
- Worked on improving work flow, and introduced lean processes in the laboratory department, centralized core services, and optimized resources for operation, automation, and staffing.
- Responsible for capital spending, operation cost, monthly spending, and cost control for all department, including blood center, and blood utilization.
- Responsible for the business aspect of the laboratory, and for growth and development of new service lines, and establishing new contracts with prospective partners. Establishing a reference laboratory.
