Gianna Marciniak

Healthcare professional with experience across primary care, pulmonary and allergy specialty practices, and outpatient clinic support.

Background in front-management responsibilities, scheduling, prior authorizations, patient accounts, EHR documentation, and patient communication. Combines clinical workflow knowledge with group scheduling and digital marketing experience.

Registered Behavior Technician - ABACUS Therapy Center - Chicago area, IL

(2025-07)

Additional responsibilities: Group Scheduling & Marketing

• Implement individualized, BCBA-directed treatment plans and provide direct behavioral services in accordance with established protocols.
• Collect and record behavioral data, document session activities, and communicate relevant observations to the supervising BCBA.
• Debrief parents after sessions, maintain rapport, and collaborate with the clinical team to support continuity of care.
• Maintain group schedules and coordinate clinic activities to support organized daily service delivery.
• Create and edit social media and marketing content using Canva and CapCut to support clinic outreach.

Medical Assistant - Midwest Pulmonology Associates - Lombard, IL

(2025-01 - 2025-06)

• Scheduled appointments, handled patient communications, and completed prior authorizations in a pulmonary specialty practice.
• Performed asthma-related spirometry, fractional exhaled nitric oxide (FeNO), and peak flow testing.
• Obtained and documented vital signs and supported physician-directed patient care and clinical workflows.

Medical Assistant / Front Manager - Integrative Health Group - Palos Heights, IL

(2023-12 - 2024-12)

• Coordinated appointment confirmations, follow-up scheduling, chart preparation, and physician orders to support efficient daily clinic flow.
• Handled medication prior authorizations, coordinated laboratory and imaging orders with testing facilities, and communicated physician-directed results and follow-up needs to patients.
• Collected copays, communicated outstanding balances, and submitted daily patient charges to billing.
• Maintained EHR records, reconciled medications, resolved patient concerns, and supported physicians with EKGs, point-of-care testing, and other medical-assistant duties.

Medical Assistant - Chicago Family Asthma and Allergy - Lincoln Park, Chicago, IL

(2022-06 - 2023-11)

• Scheduled appointments, supported triage, completed charts, and communicated with physicians and patients.
• Entered procedure and CPT codes, supported medication workflows, and assisted with allergy testing, spirometry, and food challenges.
• Supported immunotherapy and other physician-directed treatment workflows while maintaining clinical documentation.

Laboratory Technician - Medstar Laboratory - Hillside, IL

(2021-11 - 2022-05)

• Processed specimens, performed laboratory procedures, completed data entry, and supported administrative office work and blood draws.

Medical Assistant - Sunnyside Medical Center - Humboldt Park, Chicago, IL

(2021-11 - 2022-05)

• Supported patient care, insurance verification, EMR documentation, lab requisitions, and supply and vaccine ordering.

Medical Assisting Diploma - Medical Assisting - Lincoln College of Technology - Melrose Park

High School Diploma - Marist High School