Gilbert E. Encinas

To secure a challenging position within a corporate environment, where my high level of professionalism, patience and efficiency will be successfully utilized to exceed organizational goals with great perseverance.

Sales Representative - BECS Pacific LTD - San Bernardino, CA

(2024-09 - 2026-08)

• Follow strict procedures that meet compliance guidelines.
• Provide excellent customer service
• Processed fulfillments and dispatched parts and orders

Customer Service Representative - Spectrum - Ontario, CA

(2024-01 - 2024-08)

• effectively manage high volume of inbound calls
• provide first call resolution and de-escalate issues
• meet daily monthly and quarterly goals

Material Handler - ProLogistix - San Bernardino, CA

(2021-06 - 2023-12)

• Moved incoming products by hand.
• Verified and audited merchandising to ensure the product is not damaged or defective.
• Entered data into a remote database

High School Diploma - Kinesiology Major - San Dimas Highschool (1998-08 - 2002-06)