Medical Receptionist - Connolly Dermatology - Dover, DE
(2026-04)
- Greet and welcome patients in a professional and friendly manner
- Answer phone calls, take messages, and redirect calls as necessary
- Perform general administrative office tasks such as filing, photocopying, and data entry
- Maintain office supplies inventory and place orders
- Proficiency in computer applications (Google Workspace, Microsoft)
- Familiarity with computerized scheduling systems
- Strong organizational skills and attention to detail
- Excellent verbal and written communication skills
- Assess patient and family preferences for method of receiving information
- Ability to prioritize tasks and manage time effectively
- Communicate information, including but not limited to appointment details and health reminders, to patients via telephone, mail, or other available communication tools
- Follow organizational guidelines regarding the use of the Electronic Medical Record (EMR) in compliance with HIPAA and patient confidentiality standards
- Provide clear, thorough and accurate documentation of all interactions with the patients, and other individuals on behalf of patients, in the patient's electronic health record
Assistant Manager - Dollar General - Harrington, DE
(2024-06 - 2026-01)
- Supervised 1-5 associates
- Processed daily paperwork
- Interacted with customers
- Educated associates on new products, sales, rewards programs and policies
- Prepare bank deposits and validate the safe
- Maintain store supply inventory and place orders
- Resolved customer complaints
Patient Information Coordinator - Apogee Physicians - Milford, DE
(2021-12 - 2023-03)
- Interacted with doctors and patients
- Answer phone calls, take messages, and redirect calls as necessary
- Perform general administrative office tasks such as filing, photocopying, and data entry
- Maintain office supplies inventory and place orders
- Proficiency in computer applications (Google Workspace, Microsoft)
- Enter doctor schedule into the system
- Make Office schedules for patient information coordinators
Fulfillment Center Pack Ambassador/Warehouse Associate/Kick Out Operator - Amazon - Middletown, DE
(2015-06 - 2020-02)
- Train and supervise 5-20 newly hired and transferred associates in pack and sort production with emphasis on safety, quality and production rates
- Couch associates that are having issues making production rate
- Prepared customer orders for shipping
- Verified the order is correct and not damaged
- Determined if damaged products were not more than 25% damaged to be included on the Warehouse Deals discounted section of Amazon.com
- Pick vendor and customer products from bin, shelf and pallet locations in warehouse facilities using radio frequency scanners
- Verified product count in bin, shelf and pallet locations are correct in warehouse facilities using radio frequency scanners
- Processed product that is to be returned to vendors or forwarded to Liquidation
- Entered shipping information for Vendor Returns
- Processed orders under 150 pounds from World Ship
- Modified product inventory by adding, removing and moving product by utilizing the BinTool program
- Resolved issues with customer orders
- Clear conveyors of jams
- Move pallets utilizing a pallet jack
Shift Lead/Shift Supervisor - Dunkin Donuts - Dover, DE
(2012-09 - 2015-07)
- Supervised 1-5 associates
- Processed daily paperwork
- Interacted with customers while processing their orders
- Educated associates on new products, sales, rewards programs and policies
- Prepare bank deposits and validate the safe
- Maintain store supply inventory and place orders
- Operated cash register
- Open and close the store
- Prepared customer orders
Assistant Manager - Curtiss Landing Pizza - Dover, DE
(1999-10 - 2014-02)
- Open and close the store
- Supervised 4-15 associates
- Processed daily paperwork
- Interacted with customers while processing their orders
- Prepare bank deposits and validate the safe
- Maintain store supply inventory and place orders
- Operated cash register
- Prepared customer orders
Server/Delivery Driver - Meals on Wheels - Harrington, DE
(2005-02 - 2005-05)
- Served meals and collected monies at Senior Center in Harrington, DE
- Prepared meals for delivery
- Delivered meals to Seniors 2 days a week in Smyrna, DE
