Positive outgoing technically proficient professional team player targeting a career helping people.
Health and Wellness and working with people.
Michigan and Texas -
1990 to 2020
Planning Lessons, tutoring, student competitions, field trips and weekend camps, and attending many classes.
Health Insurance Quality Assurance Analyst, New Employee Trainer, Customer Service Representative, and CPT Coder
Aetna Employee Benefits -
Hartford, CT
July 1980 to August 1990
Promoted to Quality Assurance Analyst in Home Office to
New Employee Trainer: Taught classes and evaluated employee's accuracy.
Customer Service Representative: Answering health care coverage questions.
Health Insurance Claims Processor: CPT coding
Audited Field Offices' Quality Assurance Departments throughout the United States in order to ensure company consistency, working with all levels of management in Home Office and Field Offices, which included extensive report writing.
M.A. in EDUCATION
NORTHERN MICHIGAN UNIVERSITY -
Marquette, MI
2003
B.S in BIOLOGY
TEXAS WESLEYAN UNIVERSITY -
Fort Worth, TX
1990