Giorgi Kiknadze

A determined individual with a vast experience in building long-term strategic partnerships, commercial negotiations, problem solving and performance analysis. Eager to leverage this background to drive sustainable growth and scale revenue.

Account Manager at Bolt (2024-09 – 2026-06)

• Managed and expanded a portfolio of high-value B2B accounts
• Led end-to-end commercial negotiations
• Analyzed account performance and usage data
• Built long-lasting relationships with key decision-makers

Customer Support Specialist at Bolt (2023-08 – 2024-08)

• Resolved high-volume customer and driver-partner inquiries
• Analyzed recurring user issues and feedback
• Handled complex escalations and dispute negotiations

Customer Support Specialist at Wolt (2021-12 – 2023-08)

• Delivered real-time support to customers, courier partners, and merchant venues
• Leveraged internal performance dashboards and data
• Negotiated fair compensations and account solutions

Master of Law – Tbilisi State University (2014-09 – 2015-07)

Master of Law – University of Cologne (2013-09 – 2014-07)

Bachelor of Law – Tbilisi State University (2008-09 – 2012-07)