Giovanni Crespo

Dependable, hardworking operations professional with over 10 years of hands-on experience in overnight freight processing, backroom stocking, inventory management, and high-volume shipment handling across national retail and logistics environments. Known for physical endurance, speed, and accuracy — consistently delivering results in fast-paced, deadline-driven settings. Strong communicator who performs at full output with minimal supervision.

Seeking Overnight

Stocking / Freight / Warehouse roles — available immediately.

Logistics & Operations Support at Capsule Pharmacy (2023-01 – Present)

• Coordinate time-sensitive delivery and fulfillment workflows across multiple locations under strict accuracy standards.
• Manage high-volume daily operations with minimal error margins in a regulated, deadline-driven environment.
• Communicate across teams and locations to resolve logistics issues and confirm on-time order completions.
• Apply inventory tracking and accountability practices to maintain consistent output and compliance.

Team Lead — Customer Service & Ops at Macy's (2020-01 – 2023-12)

• Led a team of associates across customer service and operational functions in a high-traffic retail environment.
• Delegated tasks, managed workflow, and maintained floor coverage during peak hours and shift transitions.
• Oversaw inventory tracking and cycle counts — ensuring accurate stock levels and timely restocking across departments.
• Resolved escalated customer issues quickly and professionally, upholding store service standards.
• Supported opening/closing procedures, backroom freight coordination, and daily operational audits.

Stock Associate / Overnight Support at Old Navy (2018-01 – 2020-12)

• Processed overnight freight shipments end-to-end: unboxing, sorting, folding, tagging, and staging for floor placement.
• Executed full-store replenishment cycles, maintaining size integrity and visual standards across all departments.
• Organized backroom stock areas to support efficient picking and minimize downstream fulfillment delays.
• Operated reliably in a low-supervision overnight environment, consistently meeting freight completion deadlines.

Stock Associate / Sales Support at Finish Line (2016-01 – 2018-12)

• Received, sorted, and processed high-volume merchandise shipments in a fast-paced athletic retail environment.
• Replenished sales floor product with accuracy, following planogram layouts and visual merchandising standards.
• Maintained backroom organization and inventory rotation to support efficient daily stock pulls.
• Assisted customers on the sales floor while simultaneously managing active stocking responsibilities.

Community Engagement Coach at Jobs Plus (2015-01 – 2016-12)

• Tracked participant milestones and maintained accurate documentation to support program reporting workflows.
• Coordinated outreach and follow-up activities with staff, supervisors, and community residents.
• Demonstrated organizational discipline and consistent task accountability across daily responsibilities.