Staffing Coordinator/Onsite Coordinator at Full Steam Staffing (2022-08 – Present)
Recruiting, onboarding, training, overseeing, and retaining the best talent in the market.
- Collaborated with managers to develop staffing plans to ensure efficient utilization of resources
- Established and maintained relationships with external staffing agencies to ensure timely and cost-efficient recruitment of temporary staff
- Conducted interviews and assessed candidates for open positions
- Developed and implemented recruitment strategies to attract qualified candidates
- Developed job descriptions and posted job openings on various job boards
- Maintained and updated employee records in accordance with HR Policies
- Assisted with the onboarding process for new hires
- Monitored employee performance and provided feedback to managers
- Managed employee leave requests and ensure compliance with company policies
- Interviewing and assessing candidates' qualifications through a combination of behavioral interviews and competency-based evaluations
- Facilitating interviews between the candidate and client, including candidate preparation and client brief
- Conducting debriefing with candidates and customers following interviews
- Conduct a Quality Control call with the Client and new employee at the end of the first day of the assignment
- Gather feedback from employees to help us better prepare new employees for placement at that Client site, and ascertain whether the placement is a good fit
- Maintaining and updating thorough, accurate, and compliant documentation of employee interactions via telephone, Tempworks software, time and attendance system, and/or email with clients when necessary
- Successfully manage and coordinate all aspects of staffing operations for multiple clients in a high volume, fast-paced environment
- Ensure compliance with all labor laws and regulations related to staffing, payroll, and scheduling
- Proactively identify staffing needs and effectively recruit, hire, train, and onboard personnel
- Act as a liaison between clients and staffing personnel to ensure quality customer service and satisfaction
- Develop and implement policies and procedures for staffing operations
- Coordinate and manage all employee scheduling, including on-site visits, to ensure the effective utilization of staff
- Ensure timely and accurate payroll processing and payment
- Develop and manage employee relations and retention strategies
- Maintain and update candidate database and ensure the accuracy of employee data
- Responsible for overseeing onsite operations for assigned projects
- Managed team of field staff to ensure smooth operation of job sites
- Monitored job sites for safety compliance and reported any violations to the appropriate personnel
- Coordinated with clients, subcontractors, and vendors to ensure compliance with project requirements
- Reviewed and approved change orders, invoices, and other documents
- Developed and maintained relationships with project stakeholders
- Ensured timely delivery of materials, equipment, and services
- Prepared and submitted regular progress reports to clients and management
- Scheduled and conducted regular job site safety meetings
- Assisted with project planning and scheduling
- Negotiated and managed contracts with vendors and subcontractors
Staffing Supervisor at Full Steam Staffing (2022-04 – Present)
Managing staffing operations and team of staffing coordinators.
- Collaborated with department managers to understand their staffing needs and provide strategic solutions to meet those needs efficiently
- Managed the onboarding process for new hires, including coordinating orientation sessions and training programs
- Conducted interviews and assessed candidates' skills and qualifications to ensure the best fit for both the candidate and the company
- Developed and implemented recruitment strategies to attract top talent, resulting in a 20% increase in qualified candidates
- Led a team of staffing coordinators to efficiently fill open positions within tight timelines while maintaining high-quality standards
- Analyzed workforce trends and provided recommendations to management on optimizing staffing levels
- Acted as a key point of contact for employee relations issues, resolving conflicts and addressing concerns in a timely manner
- Immediately elevate to Branch Manager and Human Resources any employee relation concerns (including harassment claims, discrimination claims, disability claims, incident reports, etc.)
Dispatcher / Receiving Clerk at Manns Packing/Del Monte (2020-01 – 2022-08)
Managing dispatch operations and receiving/shipping of merchandise.
- Received over 200 calls per day regarding emergency requests and routed calls to the appropriate personnel
- Coordinated with emergency personnel to ensure efficient and effective response to customer needs
- Monitored and tracked emergency vehicles in a timely manner using a state-of-the-art computer system
- Implemented new policies and procedures to improve the dispatch process and ensure accuracy
- Utilized GPS systems to accurately locate and direct emergency personnel to customer locations
- Created reports regarding emergency response times and customer satisfaction
- Maintained contact with emergency personnel to ensure that all requests were handled properly and in a timely manner
- Processed incoming shipments and verified the accuracy of contents
- Loaded and unloaded merchandise from trucks, verifying incoming and outgoing documents
- Coordinated with carriers and delivery services to arrange timely distribution
- Directed and assigned deliveries to the appropriate personnel
- Filed, recorded, and archived freight bills and other documents
- Entered data into the computer system to maintain accurate records
- Answered incoming phone calls and responded to customer inquiries
- Reviewed and updated inventory records on a daily basis
- Monitored the delivery process to ensure on-time arrival of goods
- Communicated with drivers to ensure timely pickup and delivery
Inventory Clerk at Loud-Pack Farms (2019-01 – 2020-11)
Managing inventory and supplies for retail operations.
- Managed inventory and supplies for a busy retail store
- Maintained and organized storage areas and backroom shelves
- Restocked shelves and displays in a timely manner
- Liaised with vendors and suppliers to ensure inventory levels were maintained
- Monitored stock levels to ensure sufficient stock was available
- Updated records and spreadsheets to track incoming and outgoing inventory
- Processed customer orders and returns
- Developed and implemented inventory control procedures
- Assisted with ad hoc projects and tasks as required
Waitress/Cashier at Plaza Garibaldi (2016-02 – 2018-12)
Providing customer service and managing point-of-sale operations.
- Skilled in customer service, taking orders, and serving food
- Possesses strong knowledge of food preparation and service
- Demonstrated ability to handle money accurately and efficiently
- Familiar with point-of-sale systems and credit card machines
- Adept at problem-solving and multitasking
- Proven record of providing excellent customer service with a positive attitude
- Experienced in cleaning and setting up tables
- Over 4 years of experience as a waitress and cashier
