Scheduling Coordinator Supervisor - First Step Children's Network
(2022-11 - 2026-01)
- Managed daily scheduling for 200+ employees, ensuring full coverage for in-center and in-home services
- Coordinated schedule changes, call-outs, sub sessions, and staffing assignments in real time
- Supervised daily center operations, maintaining safety, structure, and compliance
- Handled emergencies and implemented safety protocols
- Oversaw staff breaks, lunches, and floaters to ensure consistent client coverage
- Assigned cases to new hires and supported onboarding processes
- Maintained records, collected family documentation, and assisted with payroll/check distribution
- Managed inventory, prepared therapy materials, and maintained organized workspaces
- Set up and maintained company devices (iPads) and operational tools
- Coordinated monthly programs (Social Skills & School Readiness) and planned center activities/themes
Behavior Therapist - First Step Children's Network
(2021-11 - 2022-11)
Medical Assistant - High Desert Cardio-Pulmonary Medical Group
(2021-05 - 2021-11)
- Taking medical histories
- Taking electrocardiogram
- Explaining treatment procedures to patients
- vaccinations/immunizations
- schedule patients
- Transmitting prescription refills as directed
- Answering telephones
- Welcoming patients
Behavior Therapist - Autism Spectrum Therapies
(2019-12 - 2021-05)
- Utilize a behavior analysis method to provide behavioral improvement for Autism sufferers and others with developmental challenges
- Provide guidance to patients with the intention of helping to alter those behaviors in an observable way and also make changes in behavior that allow them more easily manage social interactions and situations
Volunteer - St. Mary Medical Center, Apple Valley, CA - Apple Valley, CA
(2017-06 - 2019-05)
- Assisted Customer Service Manager with planning, promoting, and execution of special community events such as feeding the homeless, holiday events, and 5K running events
- Provided personal and hygiene supplies to patients who were bedridden in the hospital
- Greeted guest and contacted patients' families to update them on the progress of their loved ones
- Resolved technical difficulties and minimal problems patients were facing to ensure patient-centered care
