Registered Behavioral Technician /Teacher Assistant - East Aurora Highschool - Aurora, Illinois
(2025-01)
- Support students with special needs by implementing individualized behavior intervention plans in collaboration with teachers and specialists.
- Facilitate classroom learning by reinforcing academic and social skills, ensuring an inclusive and supportive environment.
- Monitor student progress and document behavioral data to inform instructional strategies and interventions.
- Assist in conflict resolution and provide one-on-one guidance to promote positive student engagement.
- Collaborate with educators, parents, and multidisciplinary teams to align support strategies with student goals.
- Adapt communication approaches for diverse learners, leveraging bilingual fluency in English and Spanish to strengthen understanding and inclusion.
- Maintain compliance with school policies and professional standards while fostering a safe and respectful learning environment.
Registered Behavioral Technician - A.C.E Therapies - Naperville, Illinois
(2022-12 - 2025-01)
- Collected and analyzed behavioral data to track progress and inform individualized treatment plans.
- Responded to student crises with calm, effective interventions, ensuring safety and de-escalation in high-pressure situations.
- Conducted in-home therapy sessions, adapting strategies to diverse family environments and needs.
- Facilitated regular meetings with parents, educators, and clinical teams to align goals and interventions.
- Maintained detailed documentation and progress reports to support compliance and program evaluation.
- Delivered support through phone and video calls, ensuring continuity of care and strong communication with families.
- Applied bilingual communication skills (English/Spanish) to strengthen engagement with diverse clients and communities
BDC Internet Sales - Infiniti of Naperville - Naperville, Illinois
(2021-03 - 2022-12)
- Managed inbound and outbound customer calls, emails, and online inquiries to generate qualified sales leads.
- Scheduled test drives and service appointments, ensuring a seamless customer experience from first contact to dealership visit.
- Maintained accurate records of customer interactions in CRM systems to support sales tracking and follow-up.
- Built rapport with clients by providing clear product information and addressing questions with professionalism.
- Collaborated with sales and service teams to align customer needs with dealership offerings.
- Assisted in promotional campaigns by reaching out to potential buyers and following up on marketing leads.
Teacher's Assistant - Kindercare - Aurora, Illinois
(2018-08 - 2021-03)
- Supported lead teachers in planning and delivering age-appropriate lessons and activities for preschool children.
- Fostered a safe, nurturing, and inclusive classroom environment that encouraged social, emotional, and academic growth.
- Guided children through daily routines, play, and learning exercises to promote positive behavior and skill development.
- Assisted with classroom organization, preparation of materials, and activity setup to ensure smooth operations.
- Communicated with parents and staff to provide updates on student progress and classroom initiatives.
- Collaborated with teaching teams to adapt activities for diverse learning needs and developmental stages.
- Maintained compliance with school policies, health, and safety standards while supporting a respectful learning environment.
Team Member - Firehouse Subs - Naperville, Illinois
(2016-02 - 2017-01)
- Prepared and assembled menu items with accuracy and efficiency, ensuring quality standards and customer satisfaction.
- Operated the cash register, processed transactions, and handled customer inquiries with professionalism and courtesy.
- Maintained a clean and organized work environment, adhering to health and safety regulations.
- Assisted in restocking supplies and managing inventory to support smooth daily operations.
- Collaborated with team members to deliver fast, friendly service in a high-volume environment.
- Balanced multiple responsibilities including cooking, cashier duties, and cleaning to meet customer and business needs.
