Gladys Fajardo

Dependable and hardworking professional with 26 years of continuous employment and hands-on experience in customer service, cleaning, sanitation, and maintaining organized environments.

experience providing residential and commercial cleaning for apartments, homes, offices, and other spaces. Bilingual in English and Spanish. Seeking a position in Environmental Services, Housekeeping, Custodial Services, Facility Cleaning, or related support services.

Full Time Server and Employee Trainer - FOUNTAIN DINER

(2000)

• Began as a part-time employee, advanced to full-time employment, and later took on responsibility for training newly hired employees.
• Train new employees in POS systems, workplace procedures, customer service expectations, and daily responsibilities.
• Maintain organized and sanitary customer and service areas while working in a busy, high-volume environment.
• Operate POS systems and accurately process cash, credit, and electronic transactions.
• Manage multiple responsibilities while maintaining accuracy, efficiency, and professional service.
• Support coworkers and management during high volume periods and adapt to changing operational needs.
• Demonstrate exceptional dependability and commitment through 26 years of continuous employment with the same employer.

INDEPENDENT RESIDENTIAL AND COMMERCIAL CLEANING - Westchester County, NY

• Provided cleaning services for private residences, apartments, offices, and other spaces.
• Performed general and detailed cleaning of kitchens, bathrooms, living areas, common areas, offices, and frequently used surfaces.
• Completed dusting, surface cleaning, vacuuming, sweeping, mopping, general sanitizing, trash removal, and organization.
• Worked independently while managing cleaning responsibilities efficiently and with attention to detail.
• Maintained respect for clients' property, privacy, personal belongings, and individual cleaning needs.