Glenicia Francis

Arranged baked goods in attractive displays inside bakery cases to increase sales. Packaged bakery items and purchases in boxes and bags for customer carrying convenience. Monitored on-hand items to proactively replace low stock and keep product levels within optimal tolerances to meet expected demands.

Trainee at Café and Bakery - My brothers Workshop Cafe and Bakery

(2021-11 - 2024-01)

• Arranged baked goods in attractive displays inside bakery cases to increase sales.
• Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
• Monitored on-hand items to proactively replace low stock and keep product levels within optimal tolerances to meet expected demands.
• Greeted incoming patrons, offered menu advice and documented order details and special preferences.
• Assisted bakers in retrieving supplies from storage areas to keep bakery operations smooth during high-volume periods.
• Operated ovens, proofers, fryers, shecters, rounders, scales and mixers for bakery.
• Provided excellent customer service to foster satisfaction and loyalty.
• Listened to guests to understand needs and help each person select optimal products and services.
• Organized store by returning merchandise to proper areas and restocked displays.