Information Technology Leadership Program at Fifth Third Bank Corp (2025-06 – Present)
- Rotation 1 – CTO Collaboration Engineer (06/2025 – 01/2026): Designed and deployed enterprise collaboration solutions using Microsoft Power Apps and Microsoft Power Automate, streamlining internal workflows and reducing manual processes across business units.
- Built low-code automation applications leveraging Microsoft Power Platform to support CTO office initiatives, improving operational efficiency and enabling self-service capabilities for non-technical stakeholders.
- Rotation 2 – Information Security, Privileged Access Management (01/2026 – Present): Administered and enforced Privileged Access Management (PAM) policies to govern access to critical banking systems, ensuring adherence to least-privilege principles and regulatory compliance.
- Conducted access reviews and certification campaigns for privileged accounts across enterprise systems, reducing excessive access exposure and supporting audit readiness under financial industry security frameworks.
- Collaborated with identity and access management (IAM) teams to onboard privileged accounts into PAM tooling, automating vault-based credential management and session monitoring for sensitive infrastructure.
Cybersecurity Intern at ADM (2025-05 – 2025-06)
- Supported Attack Surface Management (ASM) operations by identifying, cataloging, and assessing externally exposed assets across ADM's global infrastructure, reducing the organization's attack surface through targeted remediation efforts.
- Conducted Threat and Vulnerability Management (TVM) activities including vulnerability scanning, risk prioritization, and tracking remediation progress across enterprise systems to mitigate exposure to critical CVEs and emerging threats.
- Leveraged vulnerability management tools and threat intelligence platforms to correlate findings with real-world threat actor activity, enabling risk-based prioritization of patching and hardening efforts across on-premises and cloud environments.
- Collaborated with cross-functional security and IT teams to document vulnerability findings, prepare executive-level reporting, and support compliance initiatives aligned with NIST cybersecurity framework guidelines.
IT Support Technician at Kohls-Brooksource (2024-01 – Present)
- Led secure incident resolution for first-level service calls, utilizing ServiceNow for strategic issue tracking, prioritization, and collaboration across departments to address complex security and performance challenges.
- Conducted comprehensive systems monitoring and maintenance, implementing proactive, preventative measures, managing escalations with vendors, and enforcing compliance with advanced security protocols.
- Supported and secured a range of devices (Windows PCs, Cisco network hardware, Zebra RF scanners) using Google Admin and AirWatch for remote management, updates, and policy adherence, enhancing organizational security and operational integrity.
- Administered account and identity management via Sailpoint, performing log analysis, event monitoring, and password management to reinforce access security and data protection.
- Developed and maintained knowledge-sharing processes using Confluence, facilitating cross-functional team collaboration, and proactively identified and mitigated network vulnerabilities through SolarWinds, supporting long-term operational resilience.
Cloud Tech Architect Delivery Specialist at Accenture Federal Services (2022-01 – 2023-12)
- Project 1: Enablement Team with Department of Health - Conducted in-depth requirements analysis, leveraging industry-standard modeling techniques to gather and document requirements according to corporate standards.
- Created and enforced comprehensive cloud security policies and governance frameworks for Azure-based infrastructure, enhancing overall security posture and compliance with industry standards.
- Facilitated Agile epics and user stories, ensuring clear communication and understanding among stakeholders.
- Architected and managed enterprise-level cloud infrastructure on Azure, including designing scalable virtual networks, storage solutions, and disaster recovery strategies.
- Project 2: Cloud Migration with Department of Energy - Led requirements gathering sessions, recognizing and addressing inconsistencies in complex business processes.
- Maintained requirements traceability throughout the project lifecycle, ensuring alignment with stakeholder expectations.
- Oversaw the deployment, management, and optimization of cloud infrastructure on Azure, including configuring virtual networks, storage accounts, and virtual machines to ensure high availability and scalability.
- Assisted in developing the requirements phase plan and supported the preparation and execution of User Acceptance Testing (UAT).
Network Security Analyst II at General Electric Credit Union (2020-01 – 2022-12)
- Administered and managed Active Directory environments, including user provisioning, group policies, and directory synchronization with Azure AD, ensuring robust identity management and security.
- Performed comprehensive analysis and reporting on network security, utilizing SQL to generate detailed reports.
- Ensured compliance with industry standards, including NIST while managing network security operations.
- Designed and deployed complex Azure solutions, including Azure Active Directory integration, implementing best practices for identity and access management, and ensuring seamless user authentication and authorization.
- Developed and prioritized security goals with a sense of urgency, effectively coordinating with cross-functional teams to resolve scope and resource issues.
- Achieved a 50% reduction in security incidents through improved cloud security practices and proactive threat management.
DevOps Engineer (Internship) at Level Up in Tech (2019-01 – 2020-12)
- Assisted in the development and implementation of infrastructure as code solutions using Terraform and CloudFormation.
- Supported the management of cloud resources across AWS, Azure, and GCP platforms, ensuring optimal performance and cost-efficiency.
- Participated in Agile sprints, contributing to the continuous integration and delivery pipeline.
IT Infrastructure Technician | Team Lead at Black Box | Bank of America (2019-01 – 2020-12)
- Implemented and managed CI/CD processes, automating deployments and infrastructure changes.
- Led a team in maintaining and troubleshooting IT infrastructure, ensuring minimal downtime and optimal performance.
- Facilitated requirements gathering sessions and managed project timelines, ensuring alignment with business objectives.
- Coordinated and led cross-functional meetings, effectively managing group dynamics and driving towards stated goals.
