Gloriany Ramos

Various tasks completed through the day. Most important Attending to customers, helping to form a personalized selection of supplements curate to each individual needs and concerns. Answering any questions and bring education to each customer about each product. Take the role as manager on duty and represent the store the best I can. Attend to any customer concerns and resolve any time sensitive tasks.

Manage

Daily, Weekly, and monthly procedure of the store. Including filing and organization of all shipment, deposits, (etc.). Conduct inventory check and place orders of needed supplies in the store.

Keyholder - Vitamin Shoppe

(2024-12)

• Various tasks completed through the day. Most important Attending to customers, helping to form a personalized selection of supplements curate to each individual needs and concerns. Answering any questions and bring education to each customer about each product.
• Take the role as manager on duty and represent the store the best I can. Attend to any customer concerns and resolve any time sensitive tasks.
• Manage Daily, Weekly, and monthly procedure of the store. Including filing and organization of all shipment, deposits, (etc.). Conduct inventory check and place orders of needed supplies in the store.
• Make plans for team to execute project with me or on my absence. Such as monthly change overs, rotations, check of expirations, (etc.). Also, in charge of managing social media platforms and monitoring sales reports, expenditures reports, ranking reports and many others.

Retail Sales Associate - TJMaxx

(2024-07 - 2024-12)

• Delivered excellent customer experiences by actively engaging customers, helping them find merchandise, and answering product-related questions.
• Efficiently processed transactions at the cash register, including purchases, returns, exchanges, and promotions.
• Successfully promoted store credit cards by clearly explaining benefits, frequently exceeding store expectations by signing up as many as 5 customers per day.
• Restocked shelves, managed displays, and ensured merchandise presentation adhered to company standard

Retail Associate - Burlington

(2023-06 - 2023-09)

• Provided attentive customer service to shoppers with purchases, answering inquiries, and resolving customer complaints effectively.
• Managed cash register operations accurately and efficiently, handling cash, credit transactions, returns, and exchanges.
• Maintained store cleanliness and presentation through regular organizing, restocking, and recovery tasks.

Associate's Degree - Business Administration - Luzerne County Community College (2024-08)