Customer Service Veteran
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Hello im a customer service veteran looking for an opportunity to contribute to Amazon. I am great at troubleshooting and can effectively communicate with our inquiries.
MERCHANDISE LEAD at THE SPHERE (2023-10 – Present)
Maintaining accurate counts on incoming shipments and inventory daily before/after events. Coaching the team on customer service and handling guests in stressful situations. High volume setting with over 16,000+ per show. Always adapting in an ever changing environment. In collaboration with supervisors and managers to ensure service is smooth and customers are satisfied with their experience at The Sphere.
CRYSTAL EXPERT at SWAROVSKI (2021-01 – Present)
Key Holder. Processing accurate money deposits via Brinks. Providing excellent service to everyone who walks in. Multitasking and handling multiple customers while maintaining a great shopping experience. Overseeing the team and making sure we are completing tasks and interacting with the customers. Process inventory that is delivered and reviewing our stock for discrepancies. Experienced in after service customer relations.
RECORDING & MIXING ENGINEER at STUDIO 77 (2019-01 – Present)
Worked with hundreds of artists to bring projects to fruition. Using audio engineering to professionally record and mix a project ready for release. Troubleshooting any problems occurring in the computer and/or with analog gear. Maintain relationships with clients for years and providing a great experience through the process.
BAR BACK at DOUBLE ZERO PIE & PUB (2023-01 – 2023-12)
Prepping and closing the bar. Bussing Tables and running food while being attentive to customer needs.
– Del Sol High school (2015-01 – 2019-12)
Audio Engineering – Studio 77 (2018-01 – 2020-12)
Google IT program (2025-01)
