Cisco Voice Engineer
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20+ years in the field of Cisco Voice Engineering and Technologies. Most extensively,
Cisco's VOIP platform: Cisco Unified Communications Manager (CUCM), Cisco
Unified Communications (CUC), Cisco Jabber and Webex interfaces, Cisco Unified
Contact Center Enterprise/Express (UCCE/UCCX), Cisco Finesse, Cisco Instant
Messaging & Presence (IM&P), Expressways C&E, Disaster Recovery, Voice Gateway's.
Peripherals such as Informacast (Singlewire) and Verient (Verba).
Experience with: Mitel VOIP Systems, Ring Central, various key and PBX systems.
Project Management experience for Cisco VOIP implementations.
North Carolina A&T State University
