Title Department Manager at SAFFORD AUTO GROUP (2024-08 – Present)
- Manager of title department for Safford Brown Mazda Fairfax, Safford Brown Mazda Alexandria and Safford Brown Hyundai Fairfax.
- Processes titles for all 3 dealerships in all 50 states and DC.
- Works on a 30-day schedule to ensure that all titles are processed in a timely manner.
- Processes Dealer Exchanges.
- Manages Wholesale for all 3 dealerships.
- Processes Payoffs.
- Completes title corrections as needed
- Handles all other duties related to titles and registrations including customer contact, and release of titles and registrations.
Title Clerk at OURISMAN OF ROCKVILLE (2023-01 – 2024-08)
- Maintains deal files.
- Processes title and registration for customers from all 50 states.
- Contacts customers and insurance agents to obtain necessary documentation.
- Utilizes Reynolds & Reynolds accounting software.
- Completes title corrections as needed.
- Contacts out of state customers and ships title and registrations when complete.
Title Clerk at DARCARS (2022-08 – 2023-01)
- Title team member processing titles and registrations for all vehicles sold among 5 dealerships.
Customer Advocate at Carvana (2021-12 – 2022-08)
- On-site notary.
- Assists Spanish speaking clients
- Completes vehicle temporary registration.
- Customer facing employee both in person and over the phone.
- Prepares title and contract documents.
Data Entry and Triage Specialist at Broward House (2020-04 – 2021-12)
- On-site notary.
- Assesses clients for program eligibility.
- Responsible for managing and maintaining all medical records in the prevention department.
Flex-Roc People Operations Specialist (Recruiting Coordinator/HR Generalist) at T-ROC (2018-08 – 2020-03)
- Coordinates operations between the recruiting department and field team for the entire United States and Puerto Rico.
- Orders Background checks and drug tests for employee candidates.
- Maintains smooth and effective communication between multiple teams and departments.
Store Manager at Skechers USA (2017-03 – 2018-08)
- Completes all executive duties of the store.
- Tracks and records daily store sales goals and margins.
- Tracks and records employee sales goals and performance.
- Completes store bookkeeping and auditing of official records.
