Grace Kim

Proposal and capture operations professional supporting the full federal response lifecycle — opportunity identification and qualification, bid/no-bid analysis, solicitation and amendment review, compliance matrix development, teaming coordination, technical writing, and final submission. Builds the automation behind the pipeline as well as working in it: designed API-driven opportunity monitoring across SAM.gov, GSA eBuy, FedConnect, GovWin, and MDA Shield Orbit, and supported enterprise UiPath delivery processing 20M+ documents in a secure VA PII/PHI environment. Assumed proposal operations after the proposal manager departed, maintaining active submissions without interruption.

RPA Developer/Analyst at Navancio LLC (2023-08 – Present)

• Owned response development for RFIs, Sources Sought, RFQs, and task orders — solicitation review, compliance matrix, outline, writing plan, SME coordination, draft integration, QC, and final portal submission.
• Assumed proposal operations after the proposal manager departed, maintaining active submissions, go/no-go decisions, review cadence, BD team alignment, and content library without interruption.
• Extracted Section L submission instructions and Section M evaluation criteria into compliance matrices and outlines with full requirement traceability; embedded writing guidance directly in proposal sections.
• Qualified opportunities and surfaced bid/no-bid issues — set-aside and small-business eligibility, GSA MAS and SIN requirements, facility clearance, limitations on subcontracting, incumbent advantage, missing past performance, and FedRAMP/cloud-hosting requirements — and delivered recommendations to leadership.
• Compared amended solicitations against prior versions to identify changes affecting compliance, scope, and deadlines; prepared questions for contracting officers.
• Drafted and edited technical approach, management plan, staffing, and past performance sections through pink and red draft stages; reviewed drafts for compliance, completeness, and unsupported claims.
• Coordinated teaming partners and subcontractors — collecting past performance references, capability descriptions, FedRAMP authorization evidence, pricing and licensing, reseller authorizations, key personnel resumes, workshare and OCI statements.
• Ran full review cadence — partner sync, kickoff, pink, red, and gold — and prepared decision material for leadership: capability gaps, open questions, teaming risks, and outstanding items before submission.
• Maintained reusable content library of resumes, past performances, PPQs, and CPARS; reformatted resumes to federal compliance standards for each solicitation.
• Administered contract and opportunity records in Salesforce — organizing awards, modifications, SOWs, and task order files; identifying duplicate and missing documents; and tracking values, dates, agencies, and documentation status.
• Reconciled opportunity data across Salesforce objects and internal trackers, matching entries and flagging unmatched records before leadership reporting.
• Designed a Salesforce-based partner intelligence system documenting capabilities, CPARS themes, delivery models, constraints, and anchor past performances to support teaming decisions and content reuse.
• Maintained SharePoint proposal libraries with version control and structured file organization; ran intake and status tracking via Slack tasks per solicitation.
• Built API-driven opportunity ingestion from SAM.gov filtered by NAICS families and set-aside type, handling pagination and large result sets; extended coverage to FedConnect, GSA eBuy across three contract vehicles, and MDA Shield Orbit, normalizing formats and deduplicating results.
• Automated update and amendment monitoring across GSA eBuy and GovWin, and built a status tracker flagging awarded, cancelled, or expired solicitations — replacing a fully manual review across hundreds of records.
• Automated HubSpot opportunity ingestion and a recurring consolidated opportunity digest aggregating all sources into a structured briefing for managing directors.
• Built an AI output processor extracting structured capability matrix data into formatted Excel deliverables.

Enterprise RPA Delivery (Contract K39) at VA Greater Los Angeles

Supported UiPath RPA solutions automating ingestion, classification, and processing of 20M+ clinical and administrative documents within a secure PII/PHI network environment.

• Owned Orchestrator configuration, queue management, and credential management for deployed automations; performed code reviews, troubleshooting, and continuous improvement aligned to 24x7x365 service levels.
• Coordinated with VA IT, cybersecurity teams, CORs, and functional stakeholders to maintain orchestrator connectivity, access controls, and security compliance.
• Contributed to ABBYY OCR integration and AI/ML-enhanced document classification supporting intelligent recognition and ontology alignment; contributed to outcomes increasing processing capacity up to 500% and reducing operational costs by over 50%.

Operations Manager at Adult Family Homes (Family Business) (2018 – 2022)

• Managed compliance documentation, staffing, scheduling, and state healthcare regulatory requirements across three licensed residential facilities.
• Developed onboarding processes, training documentation, and standardized workflows for care coordination, medication tracking, and recordkeeping.
• Managed facility budgets across labor, supplies, and equipment; implemented cost controls while maintaining care quality standards.

Associate of Arts & Sciences – Tacoma Community College (2016 – 2018)

Full-Stack Web Development – 100Devs (2022-01 – 2023-08)