Regulatory Data Analyst - American International Group, Inc. - Berkeley Heights, NJ
(2012-01)
- Responsible for verifying the accuracy of Bureau criticism and having them resolved within the state deadline
- Evaluate, investigate, and resolve issues/crits while also analyzing data and gathering additional information as needed
- Communicate with state boards, bureaus and departments of insurance. Staying informed of any changes and impacts to the department
- Providing oversight and coordination to the completion of designed filings as prescribed within identified schedules
- Identify and report concerns with data, Bureau criticism, fines and metrics in determining the cause and assist in developing corrective actions
- Responsible in handling and analyzing the monthly state fines and monthly and quarterly state metrics
- Responsible for handling and analyzing the weekly policy report in making sure all policies are issued on time to avoid incurring Bureau fines
- Provide assistance with financial calls by evaluating and analyzing all data ranging from financial stats, medical records, claims information, loss and premium data in making sure the data is accurate and submitted timely for each state
- Knowledgeable of experience modifications, loss runs and the WCIO and IAIABC layout
- Ensure compliance with all state and Bureau jurisdictions
- Create, maintain and update weekly and monthly reports involving policy issuance to make sure policies are issued in a timely manner, ensuring no or reduce late fines
- Proficient in the following Regulatory Reporting areas: Proof Of Coverage, Policy Reporting, and have experience in Unit Stat and Financial Calls
- Responsible for setting up payments and reviewing payments in SAP
- Assist with handling of regulatory complaints
- Assist with regulatory inquiries and data collection
Audit Representative - Automatic Data Processing - Florham Park, NJ
(2006-01 - 2012-12)
- Responsible for verifying the accuracy of the final audit
- Responsible for the overall client satisfaction and understanding of the results of the final audit
- Direct communication with insurance carriers to clarify information regarding the audit
- Communicating the reasons for the final audit to the clients and helping them understand the final audit process
- Maintain high profile vendor and client customer service
- Ensure prompt and accurate payment to vendors
- Process 150 – 230 audits per month
Sales Training Coordinator - Automatic Data Processing - Florham Park, NJ
(2003-01 - 2006-12)
- Coordinate and support all training activities including scheduling, classroom set up and pre and post-class logistics
- Handle all registration, confirmation, reporting and billing/accounting information
- Manage all registration transactions into the web-based Learning Management System
- Generate and distribute daily reports and training completion certificates for scheduled classes
- Manage vendor activity and costs related to outside vendors
- Maintain high profile customer service to students and managers
Human Resources Assistant - Automatic Data Processing - Parsippany, NJ
(1997-01 - 2003-12)
- Utilize organizational skills to process, maintain and manage all new hire and terminated employee files
- Consolidate applicant flow, staffing requisitions and class evaluation data into Excel spreadsheet reports for Area HR Director to assist in future internal corporate decisions
- Use effective communication skills to answer employee-related inquiries from internal and external sources; questions concerning tuition aid requests, direct deposits, benefits, etc.
- Provide clerical support to SBS Sales Department for various reports and correspondence
- Coordinate and implement new departmental filing system to standardize workflow and streamline operations
