Graciela Yanez

Results-driven Leasing Consultant with hands-on experience in multifamily property management, leasing, resident relations, and community operations. Recognized for leasing 14 apartment homes in less than two months while delivering exceptional customer service and maintaining Fair Housing compliance. Experienced using Yardi Voyager and RentCafe to manage leasing activities, resident files, and daily operations.

Trusted to cover Community Manager responsibilities, process invoices and transmittals, coordinate move-ins, perform unit inspections, and assist with Fire Department inspections. Organized, dependable, and committed to maximizing occupancy and resident satisfaction.

Leasing Consultant - Club Royale Apartments - Rialto, CA

(2025-11)

• Leased 14 apartment homes within the first two months, contributing to occupancy goals.
• Conduct apartment tours and build strong relationships with prospective and current residents.
• Manage lease applications, background screenings, lease execution, renewals, and move-ins.
• Utilize Yardi Voyager and RentCafe to manage prospects, resident records, and leasing workflow.
• Cover Community Manager responsibilities during absences to ensure smooth daily operations.
• Prepare and process vendor invoices and transmittals with accuracy and attention to detail.
• Perform unit-by-unit inspections to maintain quality standards and apartment readiness.
• Coordinate and participate in Fire Department inspections to support community safety compliance.
• Work closely with maintenance to prepare apartments for move-in and resolve resident concerns.
• Ensure compliance with Fair Housing laws and company policies.

Floral Sales

(2024-11 - 2025-08)

• Delivered outstanding customer service and accurately processed sales transactions.
• Built strong customer relationships while handling inquiries and resolving concerns.

Administrative Assistant

(2021-01 - 2022-11)

• Managed schedules, maintained confidential records, ordered parts, and tracked payments.
• Improved office efficiency through accurate documentation and organization.

Babysitter

(2022-12 - 2024-10)

• Demonstrated exceptional organization, communication, multitasking, and responsibility.

Associate of Science - Business (Real Estate) - Mt. San Antonio College