Grazi Gurl

Detail-oriented Billing Specialist with 10 years of healthcare billing, claims processing, and customer service experience. Skilled in account research, denial resolution, EOB review, invoice processing, and maintaining accurate financial records. Strong communicator who works collaboratively with patients, providers, and insurance representatives to resolve billing issues and ensure timely reimbursement.

Billing Specialist - Presence Health

(2013-03 - 2022-09)

• Submitted and followed up on medical insurance claims to ensure accurate and timely reimbursement.
• Reviewed and resolved claim denials, billing discrepancies, and explanation of benefits (EOB) issues.
• Verified insurance coverage, obtained authorizations, and updated patient account information.
• Processed invoices, adjustments, and credit memos to maintain accurate financial records.
• Communicated with patients, healthcare providers, and insurance companies to resolve billing concerns.
• Maintained HIPAA compliance and handled confidential information with discretion.

FC Associate Level I - Amazon Fulfillment Center

(2022-06)

• Fulfilled customer orders while maintaining accuracy and meeting daily productivity goals.
• Selected and prepared products for packaging, labeling, and shipment.
• Operated warehouse equipment safely and followed workplace safety procedures.
• Maintained clean and organized, an efficient work environment to support team productivity.

Associate Degree - Nursing - Illinois Valley Community College

High School Diploma - Ottawa Township High School (2009)