Greg Myers

A Learning and Development leader with detailed experience analyzing, designing, facilitating, and evaluating learning solutions that drive business results. Develops innovative instructional materials for continuous learning. Designs programs to bring all employees to a higher level of skills and knowledge. Manages personnel and budgets. Realizes productivity increases when targeted training courses are implemented and evaluated.

Learning Program Manager - Optimum - Plano, TX

(2024-07)

Oversee the development, implementation, and evaluation of training programs across the Optimum brand including Business Operations National Sales, Enterprise Sales, and Small-Medium Business Sales.

• Manage the design, development and delivery of nationwide B2B Sales Training Programs.

Learning & Development Manager - Leonardo DRS - Richardson, TX

(2021-01 - 2024-12)

Established a Learning Advisory Board comprised of functional VPs and line-of-business leaders to unify learning program objectives and manage an annual Learning budget of $3.5 million for an employee base of 1800.

• Designed, developed, and delivered Operations Onboarding curriculum. Measured the year-over-year staff performance, reduced production defects from 6% to 2%, and increased production and shipping of products to our warfighters while saving the company time, money, and reputation.

Global Learning & Development Program Manager - Jacobs Engineering Group - Dallas, TX

(2017-01 - 2020-12)

Managed employee development education and engagement programs that support defined business strategies and initiatives to ensure employee development, engagement, and retention. Led team of 12 with a $500,000 budget.

• Managed the Global Compliance Training Program Advisory Team and defined program objectives, mapped compliance needs to project plan, and negotiated terms of content delivery, and vendor relationships. Streamlined Global Compliance Training catalog for effective consumption.

Global Learning Program Manager - Hewlett-Packard/HPE - Richardson, TX

(2008-01 - 2017-12)

Spearheaded education and engagement initiatives that supported defined business strategies to provide competitive advantage to the Technical COE. Oversaw a team of 20, responsible for an $800,000 budget.

Directed Portfolio Management Core

Teams responsible for the identification, prioritization, planning, development, and implementation of 980 technical learning solutions. Designed worldwide education and competency programs for service and support personnel for software and hardware product launches. Negotiated terms and wrote statements of work. Introduced 556 service and support deployments for commercial and consumer notebooks, support tools, and operating systems. Created new learning and talent development materials.

• Evaluated Windows operating system training effectiveness through survey feedback, end-of-course evaluations, and course utilization metrics. Participants rated Train-the-Trainer events with an 88% to 100% satisfaction rating. Four of the five events were rated at 100% satisfaction.

Training Consultant - Electronic Data Systems/Hewlett-Packard - Plano, TX

(2003-01 - 2008-12)

Provided training advisory and consulting services to site trainers, training managers, engineers, program managers, and course designers.

Facilitated

Train-the-Trainer sessions and managed instructional design projects. Conducted due diligence assessments to determine project scope. Designed and developed multimedia training courses and job aids for global audiences to effectively communicate information to end users. Delivered technical training curriculums at customer sites throughout North America including end-user and performance improvement training.

• Negotiated with Sun Microsystems to assume responsibility for their Help Desk operations. Conducted instructional analysis, design, and development and delivered a comprehensive technical training curriculum that allowed training to occur in 60% less time than the historical method.

Master Training Designer - Global Knowledge/Nortel - Richardson, TX

(1999-01 - 2003-12)

Selected to be the Master Training Designer for the organization. Designed and developed multimedia training courses and job aids for global audiences in paper-based, CD, video, and web-based formats to effectively communicate information to clients, employees, and students. Wrote lessons, produced courseware, managed pilot courses, and approved content that met design standards and strategic objectives. Mentored Instructional Design staff in all aspects of Instructional Design.

Senior Instructional Designer - Global Knowledge/Nortel - Richardson, TX

Instructional Designer - Global Knowledge/Nortel - Richardson, TX

Technical Writer - Global Knowledge/Nortel - Richardson, TX

Bachelor of Arts (BA) - Psychology - University of North Texas

Certificate - Technical Writing - University of North Texas