Gregg Jarvis

Retail/Service specialist and automotive/powersports expert with 20 years of hands-on experience. Skilled in mechanical, electronic, and accessory systems across original equipment and aftermarket platforms. Diagnoses and resolves complex issues, delivering high-quality service while optimizing costs through efficient labor, goods and parts management. Trusted for dependable, personable service and consistent on-time results.

Retail Sales/Clerk - PUBLIX SUPERMARKETS

(2025-11)

• Assist in launching new Publix store bakery departments, organizing product displays, and ensuring all procedures meet company standards.
• Provide premier customer experience, preparing, packaging, and labeling fresh-baked goods while maintaining cleanliness, freshness, and food safety compliance.
• Maintain product inventory, service/maintain equipment

Shop Manager - ALL SOURCE MARINE

(2017-04 - 2024-05)

Customer service and shop coordinator

• Coordinate workflow, oversee and perform repairs, and detail customers repair/installation needs.
• Prepare accurate estimates, invoices, and parts orders while resolving issues properly the first time through precise diagnostics.
• Expertly service and rebuild motors, drivelines, and electrical systems, including OEM and aftermarket parts, add-ons, and accessories.
• Increase sales and expand customer base by 20% through building trust and offering comprehensive one-stop service solutions.

Owner/Operator - VOLT LIFE

(2013-01 - 2017-04)

Mobile Service, Troubleshooting, Repair Expert and Installer

• Specialized in remote/field service of equipment, vehicles, appliances, boats, personal watercraft and golf cars.
• Electro-mechanical layout and equipment installation
• Provide after-hours solutions as needed and emergency services.
• Deliver cost-effective solutions with accurate diagnostics and repairs, minimizing and preventing call backs.

Warranty Technical Materials Analyst - VOLVO CARS NORTH AMERICA

(2007-04 - 2012-10)

Senior Lead for electro-mechanical testing and process of parts failures

• Reduced warranty expenses by 15% through real-time testing procedures and parts claim guidelines.
• Increased vendor chargebacks by 12% through defect testing and data analysis.
• Delivered detailed findings to Product Engineers, supporting the creation of Technical Service Bulletins.
• Liaison between area managers and field service coordinators to prevent unnecessary warranty repairs and costs.
• Managed lab testing environments and equipment to ensure accurate warranty evaluations.

Fleet & Retail Sales and Installation - SAFE AND SOUND ELECTRONICS

(2005-01 - 2007-04)

Technical Sales and Installer for mobile audio, security and telematics

• Drove sales, installations, and service of 12-volt accessories and upgrades for new and pre-owned vehicles at both retail and dealership levels.
• Increased fleet sales by 45% while strengthening partnerships with Nanuet Mercedes-Benz, Jack Daniels Porsche and Nanuet Honda/Hyundai.

SERVICE PROFESSIONAL - University of Rochester

Suffern High School Suffern, NY