System Technologist - DHS – CBP - Peraton - Orlando, FL
(2022-08)
- Demonstrate expertise in monitoring and troubleshooting mobile networks to ensure continuous operation and prompt restoration of network equipment and circuit outages.
- Provide operational support and guidance to users and Field Support, enhancing the reliability and efficiency of equipment usage.
- Coordinate with vendors and technical support teams to effectively resolve system outages and issues, ensuring minimal disruption to network services.
- Conduct regular inspections and maintenance of key communications equipment, including routers, gateways, and radio network infrastructure, to maintain optimal network connectivity.
CBP Technician - Customs and Border Protection - Orlando, FL
(2017-03 - 2022-02)
- Facilitated the training and onboarding of new technicians, maintaining comprehensive training records and authoring a detailed training manual for procedures.
- Managed financial transactions by collecting and depositing revenue related to imported merchandise and agency fees, utilizing the CMAX system for accuracy.
- Conducted inventory management for essential equipment, including computers, radios, and ensured accurate record-keeping in the SAP system.
- Oversaw security protocol by vetting personnel for badge authorization and conducting thorough research using criminal databases for incoming crew members and passengers.
Transportation Security Officer - Homeland Security - Tampa International Airport, FL
(2003-07 - 2007-08)
- Ensured the security and protection of travelers across various transportation sectors by operating advanced screening equipment and identifying dangerous objects in baggage, cargo and on passengers.
- Conducted thorough searches and screenings, including physical pat-downs and property searches.
- Adapted to evolving security protocols and engaged in continuous development of critical thinking skills to effectively mitigate potential security threats through risk-based screening strategies.
Supervisor - US Army/US Air Force - Worldwide
- Directed SIGINT intelligence operations across multiple international locations, including intercepting and decrypting encrypted signals, and supported Space Command by relaying crucial data from Soviet satellites to DEFSMAC.
- Managed comprehensive training programs for a team of 50 personnel, including onboarding, ongoing training compliance, and the integration of updated training materials, while holding a TK with SCI security clearance.
