Coordinator, Talent Acquisition at Employ Prince George's (2024-02 – Present)
- Design, develop, and direct the Ready to Work Initiative, aligning all programmatic and case management functions with core enrollment management principles and KPI achievement.
- Develop working relations with over 100 public and private sector employers for participant work placements. Assist businesses by reviewing documentation, developing strategic partnerships, and conducting market research to adapt strategies to local hiring trends.
- Match talent (over 1,000) with employment and apprenticeship opportunities by assessing and analyzing skills against job requirements. Ensured data integrity by accurately entering participant activities into databases and maintaining records of job placements, retention, and progress.
- Consult businesses on crafting effective job descriptions to minimize ATS filtering errors. Identify trends within the labor market and training provider curricula to ensure alignment with forecasted employment opportunities.
Workforce Development Coordinator at Opportunities Industrialization Center (2017-03 – 2023-12)
- Served as project lead for Workforce Innovation and Opportunity Act (WIOA) grants, designing and implementing strategic plans, workflow processes, and timeline deliverables. Maintained effective relationships with stakeholders and executive staff to enhance partnerships and strengthen support networks.
- Examined RFPs to assess industry trends and program scalability, and developed policies and procedures to train staff on the execution of grant deliverables. Facilitated over 100 career workshops and job readiness training to over 1000 District of Columbia hard-to-serve residents for resume and cover letter writing, interviewing, career planning, job search, etc.
- Prepared monthly and close-out programmatic reports with statistical and narrative data, grant coding, and analyze performance data for the creation of comparative performance charts per funder specifications. Maintained records of participant performance and consistently updated superiors on project status to ensure milestones were met.
- Provided guidance to participants using Individual Responsibility Plans (IRPs) for goal setting, needs assessments, and job search strategies. Provided career coaching and barrier removal for pre-apprenticeship and career training pathways.
Founder/Workforce Development Director at STREATS (2006-11 – 2017-02)
- Designed and delivered the STREATS program, which successfully moved 23 homeless individuals from shelter to self-sufficiency by providing comprehensive services in employment, housing, education, and life skills.
- Developed partnerships, negotiated contracts, and created budgets in accordance with deliverables associated with projects. Set program objectives and helped establish policies and procedures for successful execution.
- Monitored case managers and managed a caseload of up to 50 with direct service and support to clients, including but not limited to: training (career coaching, vocational training, time management, life, soft, and study skills, financial literacy, media, etc.), conducting needs evaluation, and leveraging community resources in coordinating referrals for "wrap-around" services.
- Recruited, hired, trained, managed, evaluated, and provided staff development to a staff of 5 and 30 volunteers for the execution of STREATS. Ensure each participant works collaboratively with all parties toward a successful outcome.
Unemployment Insurance Tax Examiner at DC Government, Department of Employment Services (2008-02 – 2011-08)
- Audited over 100 District of Columbia businesses with the inspection of their financial records and accounting: financial and information systems, recommending controls to maintain accurate records and data integrity consistent with generally accepted accounting principles.
- Collected and analyzed data to detect deficient controls, duplicated effort, extravagance, fraud, or non-compliance with laws, regulations, and management policies.
- Conferred with taxpayers or their representatives to discuss the issues, laws, and regulations involved in returns, and to resolve problems with returns. Collected taxes from individuals or businesses and negotiated and monitored payment plans. Reported findings in detailed written audit reports.
Program Analyst at DC Government, Department of Employment Services (2005-11 – 2008-02)
- Conducted comprehensive program evaluation of grantee's program operations by identifying potential problems and analyzing solutions. Provided advisory services to management through the preparation of option papers for process improvement and consulted with underperforming providers to guide corrective actions.
- Conducted regular field and desk audits to verify program and fiscal compliance. Assisted in negotiating contract modifications to ensure all grant deliverables were met. Provided quarterly performance reports generated from grantee outcomes, staff and participant interviews and surveys, and statistical data from DC networks utilized for evaluations and presentations to superiors.
- Ensured grantee adherence to District regulations, federal labor laws, and all contract deliverables by analyzing proposals, contracts, and supporting documentation.
- Designed and implemented a new monitoring tool utilized across the department for grantee audits, standardizing the review process and improving data integrity. Facilitated discussions with colleagues on District and Department of Labor regulations to ensure the tool's compliance and effectiveness.