Strategic Operations Executive
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A Healthcare Operations Leader in the Insurance Sector who delivers multifaceted strategic initiatives from the ground up. Across start-ups and Fortune 100 companies, I have driven end-to-end insurance operations and large-scale program and technology implementations. My expertise includes customer and provider operations, portfolio management, and SaaS & Enterprise Technology implementations, resulting in increased efficiencies, decreased touch-points, reduced expenses, and higher KPIs.
I am known as a healthcare insurance expert who solves the toughest business and technical challenges with equanimity. As a data-driven, people leader, I customize best practices to mitigate risk, ensure compliance, and improve operational efficiency. I ask difficult questions to understand how projects align with the enterprise strategy and ensure their success. Applying my strong communication skills, I build long-standing relationships across the organization.
I have a Bachelor of Science in International Relations. Master of Arts in Leadership and a recently acquired Doctor of Business Administration in Leadership and Organizational Strategy