Dental Practice Leader / Operations Manager at Mondovi Dental (2023-10 – Present)
- Supervising daily clinic workflows, team performance, and patient scheduling for a high-volume office.
- Managed Revenue Cycle Management (RCM), oversaw PPO dental insurance claims billing, and accelerated collections.
- Analyzed operational KPIs to increase treatment plan acceptance, specifically focusing on complex prosthetic and restorative cases.
- Trained and mentored front desk staff on insurance verification, HIPAA compliance, and outstanding customer service.
Dental PreAuthorizations Specialist at Central Jersey Medical Center (2023-03 – 2023-10)
- Managed the end-to-end dental insurance pre-authorization process for a high-volume medical and dental health center.
- Reviewed clinical documentation, x-rays, and treatment plans to ensure strict alignment with PPO and Medicaid/NJ FamilyCare insurance guidelines.
- Utilized advanced clinical knowledge to write detailed medical necessity narratives, significantly reducing claim denials for complex procedures.
- Served as the primary liaison between clinical providers and insurance companies to expedite approvals and optimize patient care timelines.
- Audited patient accounts, verified specialized dental benefits, and calculated accurate out-of-pocket estimates.
Dental Practice Manager - FQHC Operations at Neighborhood Health Services Corporation (NHSC) (2021-04 – 2023-04)
- Directed administrative and front-desk dental operations for a prominent Federally Qualified Health Center (FQHC).
- Ensured strict compliance with HRSA guidelines, federal regulations, and state public health mandates.
- Managed complex Medicaid, NJ FamilyCare billing, and sliding-fee scale accounts while optimizing patient access.
- Led UDS reporting support and coordinated cross-functional clinical and administrative workflows.
Dental Assistant (Endo) at Apex Endodontics Inc. (2020-06 – 2021-03)
- Provided high-level clinical chairside assistance in a fast-paced endodontic specialty practice, managing complex root canal and micro-surgical workflows.
- Leveraged deep clinical background to review diagnostic digital radiographs (X-rays, CBCT) and prepare accurate preliminary assessments for the endodontist.
- Managed treatment room setup, strict infection control, and OSHA/HIPAA compliance to ensure maximum patient safety.
- Enhanced office productivity by streamlining patient flow and coordinating effective post-operative care instructions.
Dental Assistant at Dr. Lawrence Spindel (2018-03 – 2019-03)
- Delivered comprehensive chairside assistance for a wide range of general and cosmetic dentistry procedures (crowns, bridges, implants, and restorations).
- Facilitated smooth communication between the patient and the dentist, improving treatment plan understanding and case acceptance.
- Managed dental inventory, maintained clinical equipment, and oversaw digital charting using advanced dental software.
Dental assistant (Endo) at Metropolitan Dental Associates (2017-09 – 2019-03)
- Provided high-level clinical chairside assistance in a fast-paced endodontic specialty practice, managing complex root canal and micro-surgical workflows.
- Leveraged deep clinical background to review diagnostic digital radiographs (X-rays, CBCT) and prepare accurate preliminary assessments for the endodontist.
- Managed treatment room setup, strict infection control, and OSHA/HIPAA compliance to ensure maximum patient safety.
- Enhanced office productivity by streamlining patient flow and coordinating effective post-operative care instructions.
Dental Assistant at American Dental Group (2017-04 – 2017-09)
- Delivered comprehensive chairside assistance for a wide range of general and cosmetic dentistry procedures (crowns, bridges, implants, and restorations).
- Facilitated smooth communication between the patient and the dentist, improving treatment plan understanding and case acceptance.
- Managed dental inventory, maintained clinical equipment, and oversaw digital charting using advanced dental software.
Dental Clinic Owner & Executive Director at Topdent (2008-01 – 2016-07)
- Founded and managed an independent dental practice, directing all financial planning, payroll, overhead control, and vendor negotiations.
- Supervised administrative staff, managed dental laboratory relations, and implemented operational protocols to enhance business growth.
Manager Admin at Grydakel (2007-05 – 2016-05)
- Directed day-to-day administrative and financial business operations, ensuring organizational growth and compliance.
- Managed Accounts Receivable (A/R) and Accounts Payable (A/P), overseeing collections, bank transactions, and cash flow reconciliation.
- Led vendor relations, procurement of supplies, and contract negotiations to minimize operating overhead.
- Maintained detailed financial records, resolved billing discrepancies, and optimized office administrative efficiency.
Clinical Dentist / Prosthodontist Specialist at Unident (2008-02 – 2016-04)
Provided high-end clinical treatments, specializing in comprehensive oral rehabilitation and advanced prosthodontics
General Dentist at Orthodent (2006-02 – 2007-10)
- Provided comprehensive general dentistry care, including advanced diagnostics, restorative treatments, endodontics, and oral surgery.
- Developed individualized, evidence-based treatment plans focusing on long-term oral health and patient education.
- Collaborated closely with dental laboratories and specialists to ensure precision, quality, and clinical excellence in every case.
- Managed patient charts, clinical notes, and treatment consent forms in full compliance with healthcare quality standards.
