Operation Associate - Sapu Bioscience LLC - San Diego, CA
(2025-12 - 2026-03)
- Executed end-to-end invoice processing and payment procedures in coordination with finance and operations departments.
- Prepared detailed financial justification reports and Purchase Requisition Approvals (PRAs) to facilitate vendor payments and internal procurement.
- Oversaw incoming/outgoing mail distribution and general administrative support tasks.
Freelance Interpreter / Translator - Freelance - San Diego, CA
(2025-01)
- Provide precise, culturally sensitive English ↔ Vietnamese document translation and live consecutive interpretation.
- Ensure strict adherence to terminology standards, client confidentiality, and rapid turnaround timelines.
Compliance Coordinator - Aya Healthcare - San Diego, CA
(2021-09 - 2024-04)
- Reviewed and audited high volumes of complex healthcare compliance documentation, ensuring 100% adherence to state, federal, and client-specific requirements.
- Consistently ranked as a top-performing coordinator within the department for volume, accuracy, and audit score standards.
- Collaborated with internal healthcare credentialing specialists and external third-party vendors (including Sterling) to retrieve missing records, correct discrepancies and complete verification.
- Trained Compliance Coordinators on specialized frameworks (e.g HealthTrust compliance).
- Managed re-pipeline workflows, weekly metrics reports, and high-priority accounts while meeting strict time-sensitive deadlines.
Legal Assistant - Law Office of Andy Van Le & Associates - San Diego, CA
(2017-01 - 2020-02)
- Managed client communications, discovery schedules, and deposition logistics; provided live bilingual translation (English ↔ Vietnamese) for depositions and discovery responses.
- Organized and maintained physical and electronic document repositories, establishing standardized indexing for discovery folders.
- Facilitated medical record requests with hospitals, chiropractic clinics, and healthcare centers; logged all transaction metrics into Excel tracking systems.
- Streamlined records room retrieval system, significantly reducing document search and retrieval times across all active cases.
Administrative Assistant - Cambridge Learning Center - San Diego, CA
(2014-01 - 2016-12)
- Managed student enrollment onboarding, roster database updates, and educational course material preparation.
- Coordinated complex calendars and scheduled meetings between executives, instructors, parents, and students.
- Drafted, edited, and proofread academic correspondence, policies, and operational documents.
Part-Time Vietnamese Language Instructor - Language Door School - San Diego, CA
(2013-01 - 2014-10)
- Developed customized language curricula and conducted interactive instruction for diverse age groups and proficiency levels.
Documentary Film Translator (Remote) - Production Company - New York, NY
- Translated specialized documentary media footage from Vietnamese into English under strict deadlines.
Meeting & Conference Staff - Scandic Continental Hotel - Helsinki, Finland
- Managed event coordination, setup logistics, and hospitality services for international conferences and corporate events.
