Shipping and Receiving leader at Walmart DC, Roger (2026-03 – Present)
- Managed shipping and receiving process for large-scale operations, including tracking shipments, verifying accuracy of orders, and coordinating with carriers.
- Supervised staff in day-to-day operations, delegated tasks, provided training on safety protocols, and evaluated performance.
- Coordinated transportation arrangements between warehouses and other locations when necessary.
- Followed safety protocols and regulations for operating a forklift.
- Verified packing slips and shipping labels were accurate and complete.
- Managed the efficient loading and unloading of goods from vehicles using pallet jacks or forklifts.
- Maintained records of incoming and outgoing shipments; Tracked shipment status utilizing ERP systems.
- Monitored stock levels of packaging materials such as boxes, bubble wrap, tape; Placed orders when necessary.
Automotive Service Manager at Cars For All LLC, Garland, TX (2024-03 – 2026-02)
- Maintained accurate records of all vehicle maintenance and repairs.
- Prepared estimates based on labor hours required by job specifications prior to beginning any work.
- Documented all work orders accurately in the computer system for tracking purposes.
- Performed regular inspections of vehicles to ensure they are safe for customers' use.
- Provided exceptional customer service and handled customer inquiries in a timely manner.
- Created estimates for repair costs based on labor times and parts lists.
- Reviewed work orders prior to billing to verify accuracy of labor charges.
- Assisted in recruiting qualified technicians as needed to meet business demands.
- Oversaw personnel to maintain adequate staffing and minimize overtime.
- Implemented revenue strategies through statistical analysis.
Auto Total Loss Adjuster at truwarranty-Side Car ( Remotely ), Joplin, MO (2022-03 – 2024-03)
- Analyzed financial documents, including invoices and bills of sale, to verify ownership rights for total loss declarations.
- Performed periodic audits on closed files for settled auto total loss cases to ensure compliance with standards.
- Utilized computerized estimating systems to assess repair costs versus replacement values for total loss claims.
- Researched policy provisions from various carriers to apply correct coverage limits accurately.
- Applied knowledge of state motor vehicle and contract laws to determine coverage decisions on total loss claims.
- Settled claims effectively to meet business production goals and objectives.
- Assessed actual damages for claims negotiations, facilitating timely settlements.
- Evaluated claims for potential fraud in collaboration with the special investigations unit.
Bookkeeper at Uplink Accountant ( Remotely), Dallas, TX (2018-01 – 2022-03)
- Processed and recorded financial transactions, ensuring accuracy of accounts.
- Reconciled bank statements and internal records to identify and rectify discrepancies.
- Managed accounts payable and receivable, facilitating timely payments and collections.
- Prepared monthly financial reports to assist management in decision-making.
- Maintained documentation of invoicing procedures for audit readiness and compliance.
- Engaged in continuous learning of industry regulations to improve invoicing practices.
- Processed high volume of invoices daily using ERP systems.
- Interfaced with auditors during annual audits by providing requested information promptly.
Banker at Arab Bank, Amman, Jordan (2013-05 – 2018-10)
- Cultivated strong client relationships to boost customer loyalty across banking services.
- Analyzed financial data to identify trends, facilitating informed decision-making for clients.
- Collaborated with cross-functional teams to enhance processes, improving service efficiency.
- Led initiatives that optimized branch operations, resulting in improved workflow and customer service.
- Assessed customer needs to recommend appropriate banking services and products.
- Maintained current knowledge of banking trends, industry standards, and best practices.
- Resolved complex customer inquiries through effective collaboration with other departments.
- Ensured confidentiality while managing sensitive customer information.
