Hafsa Tariq

Results-driven Telemarketing & Cold Calling Expert with over 6 years of hands-on experience in outbound campaigns, appointment setting, and lead generation for B2B and B2C clients. Highly skilled in persuasive communication, objection handling, and working with CRMs, dialers, and analytics tools. Proven ability to exceed targets in fast-paced remote environments.

SENIOR TELEMARKETING EXECUTIVE at GLOBAL CONNECT SOLUTIONS (2023-01 – Present)

• Managed outbound cold calling campaigns targeting US-based small businesses and professionals in the insurance and real estate industries.
• Consistently booked 20-30 qualified appointments per week for closers.
• Customized and delivered scripts, handled objections, and maintained high conversion rates.
• Used predictive dialers like VICIdial and tools like Google Sheets, Calendly, and Zoho CRM.
• Archieved top performer recognition for 3 consecutive months based on call quality and appointment ratio.

COLD CALLING SPECIALIST-FREELANCE at UPWORK/FIVER PROJECTS (2022-06 – Present)

• Completed 15+ cold calling projects for clients in the UK, Canada, and Australia.
• Specialized in outbound calls for digital marketing, solar energy, home improvement, and B2B SaaS companies.
• Collected and verified lead data, pitched services, and set appointments for closers or demos.
• Built long-term relationships with repeat clients due to performance and communication skills.

APPOINTMENT SETTER at HORIZON TECH (2022-02 – 2022-12)

• Conducted 80+ cold and follow-up calls daily to potential clients in the software and IT service industries.
• Maintained a detailed call log, tracked performance metrics, and followed scripts effectively.
• Trained new team members on cold calling etiquette and CRM usage.
• Increased lead-to-appointment ratio by 30% in 3 months through strategic follow-ups.

LEAD GENERATION & TELEMARKETING ASSITANT at SOLARWISE PAKISTAN (2021-07 – 2022-01)

• Reached out to homeowners via cold calls to generate interest in solar panel installations
• Pre-qualified leads by verifying utility bills, home ownership status, and budget.
• Collaborated with the design and sales team to ensure warm handoff of leads.
• Used call tracking tools and Google Sheets to manage prospect database and report performance.

Bachelor of Science (BS) in Computer engineering (2021 – 2025)

F.Sc Pre-Enginering – Govt.Women Degree College Satellite Town, Bahawalpur, Pakistan (2018 – 2020)

Matriculation – Govt. Girls Comprehensive Higher Secandry School Bahawalpur, Pakistan (2016 – 2018)