Haider Awais

Handled customer queries, complaints and delivery coordination Managed high-volume workload in fast-paced professional environment Strong communication, patience and problem-solving skills

Customer Care Agent - Talabat — Food Delivery Platform - Fujairah, UAE

(2024-02)

• Handled customer queries, complaints and delivery coordination
• Managed high-volume workload in fast-paced professional environment
• Strong communication, patience and problem-solving skills
• Familiar with delivery operations and rider management

Delivery Rider - Various Restaurants - Sharjah, UAE

(2022 - 2024)

• Outdoor physical labour in extreme heat — excellent stamina
• Precise time management and route planning
• Reliable, punctual, and self-motivated work ethic

Farm Helper — Family Agricultural Work - Family Farm - Toba Tek Singh, Punjab, Pakistan

(2015 - 2022)

• Multi-generational farming family — grandfather and father both professional farmers
• Hands-on participation in wheat, sugarcane, and seasonal vegetable cultivation
• Crop harvesting, planting, field preparation and irrigation assistance
• Livestock care and general farm maintenance and operations
• Familiar with seasonal crop cycles and agricultural planning
• Comfortable working full days in outdoor conditions

Intermediate (FA) - Humanities Group - Board of Intermediate & Secondary Education, Faisalabad (2019 - 2021)

Secondary School Certificate (Matric) - Science Group - Board of Intermediate & Secondary Education, Faisalabad (2017 - 2019)