Hailey A

I am a self-motivated individual who strives to learn new skills. I am a fast learner and am confident in my work. I feel that I am easy to relate to and I have strong communication skills.

Associate Behavior Therapist at Beacon ABA Services (2026-07-present)

Apply written behavioral programs through play therapy with children under six.

Works on new skills with children and behavior management.

Attractions Cast Member at The Walt Disney Company (2025-08 – 2026-05)

• Coordinated with leadership team members in order to ensure smooth operations throughout the day's activities
• Greeted guests in a friendly manner and provided excellent customer service
• Spoke to large groups of people and moved guests through attraction
• Demonstrated strong problem-solving skills by resolving guest inquiries quickly and efficiently
• Followed safety protocols and procedures to verify safety of guests, cast members, and property

Assistant Manager at Breakout Games (2020-07 – Present)

• Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations
• Resolved customer complaints quickly and effectively while maintaining a high level of professionalism
• Helped oversee the daily operations of the store, managing staff and inventory
• Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties

Outdoor Foods Cast Member at The Walt Disney Company (2024-01 – 2024-05)

• Addressed customer questions and concerns to assist with product or service selection
• Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
• Committed to delivering excellent customer service while working in a fast-paced environment

Bachelor of Arts in General Psychology – University of Massachusetts Lowell (2021-09 – 2025-12)