Certified Travel Agent at Archer Travel (Present)
Helping clients in choosing the vacation packages while planning travel services including transportations and accommodations. Booking transportation and attractions and making hotel reservations while handling all cash transactions. Booking travel itineraries/plans for a diverse clientele.
- Researched travel locations, resorts, cruises, airlines, hotels for clients.
- Delivering marketing presentations and resolving customer issues by clearly listening to the needs of the clients.
- Designed customized travel plans by understanding client budgets and needs.
- Cultivated business relationships with Global Third-Party Vendors (cruise lines, hotels, airlines, and ground transportation services) while traveling to their sites and analyzing/auditing their service quality.
Search Evaluator and AI Tester at Outlier (Present)
Evaluated search engine results and map data based on strict quality guidelines for global technology companies, ensuring adherence to relevance and quality metrics.
- Received recognition for maintaining high levels of accuracy and adherence to project guidelines
- Demonstrated adaptability by successfully transitioning between multiple projects with varying guidelines and objectives such as: transcriber, ad and audio comparison, analyzing google results, AI training, reviewing relevance of social media related ads, posts and video results.
- Completing required training modules and tests promptly, making sure to stay up-to-date on knowledge of project requirements.
- Working independently within deadlines, effectively balancing workload without sacrificing quality results.
- Executed data entry and verification tasks for multiple clients with a consistent accuracy rate
- Performed quality assurance testing on AI language models and machine learning systems, documenting bugs and providing feedback to improve model performance and reliability.
US Search Engine and Social Media Rater at Lionbridge (2015-11 – 2016-05)
- Rating ads for social media by how relevant is the ad to my News Feed and interests and whether or not the ad is appropriate and how well the ad advertises what it is selling.
- Researching new items and popular social media feeds to follow the latest news in order to be a more efficient rater.
Teacher's Assistant at YMCA Infant Classroom (2013-09 – 2015-07)
- Promoted the physical, intellectual, language, social, and emotional development of children
- Assured accurate records were written daily and given to parents
- Fostered relationships with children and parents; building community involvement
- Prepared materials and curriculum for activities within the classroom
- Worked on daily living skill with children, including diaper changing, feeding, nap times
- Observed and assessed children to help create lesson plans based on their developmental needs, personal interests, and individual learning styles
- Provided safe & healthy learning environments, encouraging positive social interaction & independence
- Created open lines of communication from the classroom to the parents/ families to work together to help the children become successful learners
Bookstore Attendant at St. Olaf College (2011-08 – 2013-05)
- Worked with customers to ensure they were able to find everything they needed in the store
- Organized the bookstore to make sure the environment was kept clean and professional
- Stocked shelves, put books away, helped customers find books or items located in the store or online
- Helped file papers and work-related information, sent emails, and completed projects for the bookstore and my managers
- Worked on a cash register to check out customers and used computers to order new merchandise and books for customers
- Assisted managers with ordering books and merchandise to restock the store
