Hailey Mathis

Seasonal Client Operations Assistant

Talent

San Tan Valley, AZMember since August 25, 2026

Client OperationsProcess CoordinationOrganizationGoogle Analytics

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Client OperationsProcess CoordinationOrganizationGoogle Analytics

About

Coordinated processing, organization, and management of sensitive client tax documents to support high-volume filing operations. Assisted with document verification, government approval processes, and administrative workflows while maintaining accuracy and compliance. Maintained digital and physical records, improving document accessibility and operational efficiency for staff and clients.

Experience

Seasonal Client Operations Assistant - Red Rock Accounting Firm - Tempe, AZ

(2026-02 - 2026-04)

Coordinated processing, organization, and management of sensitive client tax documents to support high-volume filing operations.
Assisted with document verification, government approval processes, and administrative workflows while maintaining accuracy and compliance.
Maintained digital and physical records, improving document accessibility and operational efficiency for staff and clients.
Supported office operations during peak tax season by prioritizing deadlines and managing multiple tasks simultaneously.

Server - Anthem Grille - Florence, AZ

(2023-02 - 2025-02)

Delivered exceptional customer experiences in a fast-paced environment while managing multiple priorities simultaneously.
Collaborated with team members to ensure efficient service, timely issue resolution, and high guest satisfaction.
Maintained organized workspaces and operational readiness to support daily business functions.
Built strong communication and relationship-management skills through consistent interaction with customers.

Sales Receptionist - Aqua-Tots Swim School - Queen Creek, AZ

(2020-02 - 2022-06)

Managed front-desk operations, appointment scheduling, customer inquiries, and client communications.
Contributed to monthly enrollment goals by consulting with families and recommending appropriate swim programs.
Maintained customer records and scheduling systems while ensuring a positive client experience.
Supported daily operations through administrative assistance, facility organization, and process coordination.