Bartender at Longhorn Steakhouse (2018-10 – Present)
- Delivered exceptional customer service within a dynamic, high-volume establishment.
- Accurately processed cash and credit card transactions, ensuring a balanced cash drawer at the conclusion of each shift.
- Managed and prioritized multiple tasks concurrently, optimizing efficiency while maintaining precision.
- Employed upselling strategies to engage customers with Longhorn's premium add-ons and promotional menu items.
- Maintained a pristine and sanitary bar environment in strict adherence to health and safety regulations.
- Expertly prepared and served a wide array of alcoholic and non-alcoholic beverages, conforming to established company recipes and quality standards.
Tax Preparer at Jackson Hewitt (2025-11 – 2026-04)
- Prepared diverse tax forms, including 1040s, 1099s, W-2s, Schedule Cs, and various state-specific filings.
- Leveraged specialized tax preparation software to ensure the accurate filing of both federal and state tax returns.
- Applied comprehensive knowledge of taxation laws, regulations, and filing procedures to maximize client deductions.
- Safeguarded sensitive personal and financial client information through rigorous confidentiality protocols.
- Assisted self-employed clients in developing strategic tax plans to minimize their future tax liabilities.
- Scrutinized financial records, income statements, and supporting documentation to verify compliance with all applicable tax laws and regulations.
Cashier/Customer Service at Speedway (2016-06 – 2018-10)
- Welcomed customers, provided assistance with purchases, and efficiently processed returns, exchanges, and customer concerns.
- Demonstrated flexibility by working extended hours and extra shifts to meet operational needs.
- Operated the cash register, accurately handling cash, check, and credit card transactions with exceptional precision.
- Managed inventory of ready-to-eat meals, ensuring adherence to all safety regulations and verifying product freshness and expiration dates.
Hostess at Blue Angus Café (2015-01 – 2016-06)
- Extended a warm welcome to arriving guests, establishing a positive initial dining experience.
- Managed incoming phone calls, meticulously organized reservations, and adeptly resolved customer inquiries.
- Maintained up-to-date knowledge of seasonal menu offerings, weekly specials, and daily desserts to provide informed recommendations.
- Exhibited strong multitasking capabilities by simultaneously managing phone calls, greeting guests, clearing tables, packaging takeout orders, and updating reservation logs.
- Executed cash and credit/debit card transactions with a high degree of safety and accuracy.
