House Cleaner (2022-11 – Present)
- Maintained high standards of cleanliness and attention to detail in all assigned tasks
- Performed thorough cleaning of residential properties, including dusting, vacuuming, mopping floors, and sanitizing surfaces
- Fostered positive relationships with clients through friendly demeanor and reliable service delivery
- Managed household schedules and coordinated with clients to ensure satisfaction
- Supervised household staff and delegated tasks to maintain efficiency
- Handled client feedback and resolved concerns promptly to ensure repeat business
- Organized supplies and managed inventory for multiple properties
- Utilized organizational skills to track cleaning schedules and special requests
Store Manager/Sales Associate at Balboa Island Museum and Historical Society (2020-05 – 2022-04)
- Placed all retail orders and checked shipments for accuracy
- Created employee schedules and managed daily operations
- Enrolled new members and provided information about museum programs
- Delivered excellent customer service to visitors and members
- Addressed customer inquiries and resolved issues to ensure satisfaction
Hotel Receptionist at Holiday Inn Express (2016-11 – 2020-05)
- Answered phones and assisted guests with reservations and inquiries
- Checked guests in and out using Opera system
- Made reservations in person and over the phone for guests
- Provided friendly and efficient guest service at all times
- Handled guest concerns and ensured a positive experience
Hotel Front Desk Clerk at The Americinn Lodge and Suites (2016-10 – 2017-10)
- Answered phones and assisted guests with reservations and questions
- Checked guests in and processed payments
- Managed laundry and maintained cleanliness of front desk area
- Provided prompt and courteous service to all guests
Barista at Human Bean (2015-06 – 2016-09)
- Took customer orders and prepared drinks to customer specifications
- Cleaned the facility and restocked all supplies
- Opened and closed cash drawer daily with accuracy
- Delivered friendly and efficient service to all customers
