Assistant Manager at Green Herbal Care (2018-05 – Present)
- Managed and operated daily store and office operations.
- Trained and coached a team of customer service/retail representatives.
- Professionally managed and guided others in high stress situations.
- Cultivated a welcoming environment prioritizing guest safety, comfort, and positive engagement.
Lead Cat Caretaker at Central Texas SPCA (2021-03 – 2022-09)
- Assisted in planning and executing community outreach events to boost local adoption rates.
- Built partnerships with other Central Texas animal shelters to share rescue resources.
- Directed the day-to-day cleaning, feeding, socialization, and overall care of resident cats.
- Administered vaccines and implanted microchips safely following veterinary guidelines.
- Guided volunteers during public outreach events to ensure positive community engagement.
Receptionist at Floyd's 99 Barbershop (2020-02 – 2020-09)
- Welcomed and checked in guests while managing daily appointment schedules.
- Processed cash payments accurately while balancing register daily.
- Delivered high-quality communication to resolve guest inquiries via phone and email.
- Maintained a clean, organized, and professional reception for incoming visitors.
Animal Caretaker at Griffith Small Animal Hospital (2019-07 – 2019-10)
- Assisted veterinary technicians in administering vaccines and medication
- Provided daily specialized care, feeding, and socialization for the animals.
- Sanitized and maintained all animal spaces to ensure a clean and calm environment.
Adoption Counselor at Austin Human Society (2019-07 – 2019-10)
- Acted as a public-facing representative to guide potential adopters through the placement process.
- Handled sensitive public interactions regarding pet relinquishment with empathy and professionalism
- Provided vital resources and education in an accessible and engaging manner.
- Monitored and ensured the physical and emotional wellbeing of animals awaiting adoption.
Canine Coach at Dogtopia (2019-01 – 2029-07)
- Welcomed and checked in clients for daily dog daycare services efficiently.
- Applied professional dog handling techniques to manage a wide variety of diverse breeds, sizes, and temperaments safely.
- Screened incoming dogs daily for health, temperament, and social compatibility before group entry.
- Maintained continuous visual supervision of large dog groups to ensure safety.
Cashier at PDQ (2015-10 – 2016-11)
- Welcomed guests with a warm demeanor and positive attitude to ensure an excellent dining experience.
- Aided in receiving shipments and stocking inventory in order to maintain efficient store operations.
- Processed and fulfilled guest requests with high speed and accuracy in a fast paced environment.
- Assisted with food preparation while adhering to safety and quality protocols.
