Kwik Trip / Guest Service Coworker
NOVEMBER 2020 - PRESENT, 254 E Memorial Dr, Janesville, WI 53545
- Duties and Responsibilities
- Great people skills
- Enjoy a fast paced work environment
- Maintain our in-store food program
- Ability to problem solve challenges and shift priorities quickly
- Desire to help customers
- Maintain a clean and inviting store
The University of Whitewater at Rock County / Trio-LSC Desk Worker
DECEMBER 2019 - May 2020, 2909 KELLOGG AVE, JANESVILLE, WI 53546
1. Duties and Responsibilities
- Provide the first point of contact with excellent customer service skills in person and via phone.
- Direct students to appropriate resources such as academic advisors, specialists, and peer tutors.
- Help students make appointments with resources
- Assist with Trio/LSC projects
2.Expectations and required skills
- Student Focused
- Prompt
- Ability to follow directions
- Good communication skills
Subway / Sandwich Artist and Closer
JULY 2019 - NOVEMBER 2020, 1929 CENTER AVE, JANESVILLE, WI 53546
1. Duties and Responsibilities
- Exhibits a cheerful and helpful manner while greeting guests and preparing their orders.
- Demonstrates a complete understanding of menu items and explains them to guests accurately.
- Uses Point of Sale system/cash register to record the order and compute the amount of the bill. Collects payment from guests and makes change.
- Performs Cash-In Procedure- accounting for all forms of money, bread, etc., during the shift.
- Prepares food neatly, according to formula, and in a timely manner.
- Checks products in the sandwich unit area and restocks items to ensure a sufficient supply throughout the shift.
- Understands and adheres to proper food handling, safety, and sanitation standards during food preparation, service and clean up.
- Cleans and maintains all areas of the restaurant to promote a clean image. Understands and adheres to the 3-step method for cleaning.
- Understands and adheres to all quality standards, formulas and procedures as outlined in the Subway® Operations Manual.
- Maintains a professional appearance and grooming standards as outlined in the Subway® Operations Manual.
- Performs light paperwork duties as assigned.
- Completes University of Subway courses as directed.
2. Experience & Skills: Although Subway Sandwich Artists require no previous work experience it is beneficial to have point of sale (cashier) knowledge and inventory management experience. Skills required to be a sandwich artist include attention to detail, quick learner, and communication.
