Owner / Founder - Brighter Hearts Home Care - Kalamazoo, MI
- Founded and are building a home care business from the ground up — defining service offerings, managing setup, and preparing for client acquisition.
- Navigated licensing, operational, and regulatory requirements for a healthcare business, demonstrating initiative and self-direction.
- Transferable to recruiting: business ownership mindset, self-motivated pipeline building, comfort with commission-driven results.
Home Health Aide - Senior Services of Southwest Michigan - Kalamazoo, MI
(2015-10)
- Provided direct in-home care to clients: prepared meals per prescribed diets, managed household supplies, and accompanied clients to medical appointments.
- Maintained detailed records of patient care, condition, progress, and problems — reported and discussed observations with supervisor and case manager.
- Checked and recorded vital signs (blood pressure, pulse, temperature, respiration); administered prescribed oral medications under written direction of home care nurse.
- Built trust with clients and families through consistent, compassionate care across multiple simultaneous cases.
- Transferable to recruiting: documentation discipline, multi-case management, trust-based client relationships, reporting to supervisors.
Patient Care Assistant (PCA) - Advantage Staffing - Kalamazoo, MI
(2004-02 - 2015-10)
On-call PCA deployed to hospitals and nursing homes as needed — adapted quickly to new facilities, teams, and patient populations.
- Responsibilities included monitoring vitals, assisting with patient transfers, and supporting nursing staff across diverse care settings.
- Demonstrated flexibility and reliability in high-pressure, variable assignments — the same adaptability a recruiter needs when matching candidates to shifting facility needs.
- Transferable to recruiting: rapid adaptation to new environments, comfort with variable workload, cross-facility experience.
Nursing Assistant - A+ Nursing - Kalamazoo, MI
(2000-02 - 2004-02)
- Provided resident care in assisted living setting — not only direct care but also housekeeping, laundry, meal service, and activities.
- Assisted with medications, treatments, dressings, and other services as directed.
- Observed, evaluated, and recorded vitals and symptoms; helped patients with treatment equipment and transfers.
- Transferable to recruiting: full-spectrum care knowledge, attention to detail in documentation, teamwork across roles.
Nursing Assistant - Veteran Administration Hospital - Battle Creek, MI
(2007-06 - 2009-12)
- Collaborated with nursing staff to assist with patient care in a hospital setting.
- Determined patients' needs by answering call lights and responding promptly.
- Transported patients using wheelchairs and carts; established successful rapport with patients.
- Charted vitals, fluid intake and output, and blood sugar levels as directed.
- Transferable to recruiting: hospital-system experience, teamwork with nursing staff, rapport-building under pressure.
Customer Service Associate - JC Penney - Portage, MI
(2005-06 - 2007-09)
- Drove direct active sales and consistently met or exceeded credit and add-on goals.
- Greeted customers on the sales floor, answered questions about merchandise location, price, and use.
- Managed cash register reconciliation and upheld daily merchandising standards.
- Transferable to recruiting: consultative selling, consistent goal achievement, high-volume customer interaction, closing.
