Hamsa Durant

Personable and driven professional with 5+ years of experience in customer service, sales, and administrative support. Recognized for top-tier communication skills, problem-solving ability, and adaptability in both team-based and remote work environments. Proven track record in client retention, relationship building, and exceeding sales goals. Eager to bring strong interpersonal and organizational skills to a dynamic hybrid or remote position.

Dog Walker & Sitter - Doggy Days Are The Best Days

(2023-01)

• Provide personalized care for dogs, specializing in anxious, high-energy, and senior pets.
• Maintain communication with clients, building trust and a strong repeat customer base.
• Independently manage scheduling, invoicing, and client services.

Cannabis Consultant - 99 High Tide

(2022-01 - 2020-12)

• Delivered product consultations based on customer needs in a boutique environment.
• Boosted member conversion rates through education and relationship building.
• Created email campaigns to increase customer engagement and return traffic.
• Represented brand at local events and markets.

Personal Manager - Private Client

(2017-01 - 2020-12)

• Maintained schedules and coordinated calendars, ensuring effective time management.
• Communicated with clients to schedule and confirm meetings, and followed up on outstanding tasks.
• Took detailed notes during meetings, organized daily priorities, and handled personal errands with discretion.

Payroll Coordinator - Exact Staff

(2016-01 - 2017-12)

• Collected and calculated employee timecards submitted by client site managers.
• Processed payroll through internal banking system, ensuring accurate and timely payouts.
• Invoiced clients who utilized agency services for staffing and recruitment.

Business Admin - NIELS BROCK BUSINESS SCHOOL (2006-01 - 2009-12)