Hamza Nabeel
Operations Manager
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About
Ensured overall operational integrity of the store, with oversight of vital functional areas, receiving and increased department sales. Mentored and guided employees ensuring all were trained in product knowledge and capable of performing assigned duties. Provided exceptional customer services with greeting and acknowledging all customers in a friendly, professional manner.
Demonstrated knowledge of company's mission, purpose, goals, and the ability to help employees successfully achieve them. Assumed the criteria and responsibility of a team leader by creating more production in the department to grow and exceed all sales, plans, and goals. Adhered to rigorous standards for customer service, merchandising, operational safety and the store security policies and guidelines
Experience
Operations Manager - IRWA foundation - Lahore, Pakistan
(2022-04)
- Team and personal development – You take time to drive your own development, whilst also encouraging team members and partners to do the same
- Engage with Management and office Executives
- Creativity and innovation – Possessing a passion for driving continuous improvement through spotting opportunities and seeking the views of others
- Maximize the efficiency
- Provide most accurate weekly forecasting
- Impact and influencz listen to different perspectives, evaluate, persuade and carefully shape your work to deliver truly impactful results
- Spot areas of improvement and implement corrective solutions
Customer Care Officer - Mind Bridge
(2021-04 - 2022-03)
Working as CS Customer Care Front line officer.
Business Development Officer - Sapphire Dairies
(2020-03 - 2021-03)
- Work with Sales, Marketing, Insights, Retail Effectiveness, and other Category Leadership resources to execute category initiatives with excellence
- Develop tools to diagnose new category opportunities
- Lead category long range planning and review meetings with customers; Assist on brand-based, Category Leadership initiatives
- Assist the sales team with category long range planning with customers
- Improve Shelf position for ConAgra brands while maintaining a category first approach
- Develop and present comprehensive, concise and objective category reviews incorporating shopper, consumer, retailer, syndicated and loyalty data
- Monitor industry trends and competitive activity to Identify opportunities to improve ConAgra's capabilities/advantage in the market
Area Sale Executive - Fay Converters International - Lahore
(2018-11 - 2019-10)
- Conducting market research to identify selling possibilities and evaluate customer needs
- Actively seeking out new sales opportunities through cold calling, networking and social media
- Setting up meetings with potential clients and listening to their wishes and concerns
Asad Traders (Fauji Foods)
(2017-02 - 2018-10)
- Team and personal development – You take time to drive your own development, whilst also encouraging team members and partners to do the same
- Engage with Distributor´s Management and Sales Executives
- Creativity and innovation – Possessing a passion for driving continuous improvement through spotting opportunities and seeking the views of others
- Maximize the efficiency of the regional distributor network
- Provide most accurate weekly forecasting
- Impact and influence – You listen to different perspectives, evaluate, persuade and carefully shape your work to deliver truly impactful results
- Spot areas of improvement and implement corrective solutions
Education
MBA - Marketing - Global Institute
IOSH Managing Safely - Abacus International HSE Services
