Operations Manager
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Ensured overall operational integrity of the store, with oversight of vital functional areas, receiving and increased department sales. Mentored and guided employees ensuring all were trained in product knowledge and capable of performing assigned duties. Provided exceptional customer services with greeting and acknowledging all customers in a friendly, professional manner.
Demonstrated knowledge of company's mission, purpose, goals, and the ability to help employees successfully achieve them. Assumed the criteria and responsibility of a team leader by creating more production in the department to grow and exceed all sales, plans, and goals. Adhered to rigorous standards for customer service, merchandising, operational safety and the store security policies and guidelines
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